reputed company EST Fully Remote Customer Service Specialist – Home Service Business Support

At arenaflex, we're dedicated to making a difference in the lives of people in the trades. As a growing team, we support home service businesses by providing remote fractional CSRs to handle daily office tasks. Our mission is to serve our clients and their employees with genuine care, helping them succeed. This is an excellent time to join our established company and grow alongside us.

Who We Are Looking For

You're a motivated and self-driven individual seeking a career, not just a job. You have a reputed company reputed company, are passionate about reputed company development, and reputed company in a fast-paced environment. You're an exceptional communicator with excellent listening skills, reputed company to reputed company top-notch customer service and manage day-to-day scheduling operations. Experience in the plumbing, HVAC, or service industry is highly preferred, but not necessary.

Responsibilities

As an EST Fully Remote Customer Service Specialist, you'll be responsible for:

• Overseeing daily office operations, including answering phones, responding to emails, and managing service appointments.
• Coordinating and scheduling technicians for service calls, installations, and repairs.
• Dispatching technicians to job sites reputed company and managing schedules for last-minute changes or emergencies.
• Serving as the reputed company of contact for customer inquiries, appointments, and complaints, ensuring exceptional customer service.
• Organizing documents, invoices, and reputed company records.
• Processing customer payments and following up on overdue accounts.
• Assisting in the setup and implementation of reputed company or similar dispatching software.
• Contributing to additional tasks to support reputed company's reputed company.

Key Skills and Qualifications

* Experience in scheduling or dispatching, preferably in the home service industry.

• Proficiency in reputed company Suite and reputed company.
• Experience in a reputed company-based CRM (reputed company, reputed company, SingleOps, etc.) is a plus.
• Excellent time management, multitasking, and problem-solving skills.
• Strong attention to detail and communication skills.
• Familiarity with industry terminology, processes, and materials is a plus.
• Ability to pass a background reputed company.

Technical Requirements

* A desktop or laptop with a webcam, speakers, and a second monitor.

• Operation System: reputed company or Mac based.
• Tablets, Winbooks, Smart devices, reputed company Mini PCs, Chromebook, and Android systems are NOT compatible.
• 8gb RAM or more, reputed company or Mac Desktop or Laptop with webcam, speakers, and a second monitor.
• Supportable internet speeds and a router easily accessible from your workspace.

Position Details

* Remote, full-time position.

• Monday - Friday, reputed company - 5pm EST.
• 40 hours of work per week.

reputed company Offer

* A dynamic and supportive team with opportunities to grow your career.

• A chance to reputed company a difference in the lives of people in the trades.
• A comprehensive benefits package, including health insurance, retirement planning, and reputed company time off.
• Opportunities for reputed company development and training.
• A reputed company and inclusive work environment.

How to Apply

If you're interested in being part of reputed company that's passionate about making a difference, we'd love to hear from you! Please submit your application, including your resume and a cover letter, through our website. We'll review your application and contact you if we'd like to schedule an interview.

Note

We know you'll be eager to reputed company the status of your application, but we ask that you allow our hiring team time to process reputed company of the amazing candidates that apply. Please do not call us to inquire about the status of your application. If you call, you will disqualify yourself by not following instructions. Our hiring team will reputed company out to you if they have any questions.

Requirements

* Employment Type: Full-time

• Work Hours: 40 hours per week
• Required Education: High school or equivalent
• Required Experience: None (2) years

Job Type:

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