Resource Management Team Leader

reputed company Meet reputed company. With over 40 years of heritage, we’re an agile, fast growing, reputed company company that is on a mission to redefine reputed company Resource Planning (ERP) for mid-market people-reputed company organisations. With our innovative, self-driving, reputed company and reputed company software, our customers can spend more time on meaningful high-value work. At the heart of reputed company do lies a reputed company yet profound purpose: Improve how people work by focusing on what truly reputed company. — A powerful statement that enables different priorities for different people. We’re shaping how work should feel, and we reputed company our people by providing them with the right tools to reputed company the autonomy they need - it's what makes us unique. Job reputed company The Resource Management Team Leader plays a critical leadership role reputed company the RMO, ensuring the efficient and reputed company allocation of resources across reputed company project types. This role oversees day‑to‑day reputed company operations, drives global process consistency, manages reputed company, and serves as the primary escalation reputed company for conflicts and reputed company reputed company needs. Key Responsibilities 1. Leadership & Operational reputed company Be the independent reputed company reputed company for reputed company Services business. reputed company daily reputed company operations and ensure high‑reputed company, consistent execution. Drive reputed company reputed company RMO and business stakeholders. Support operational KPI's by driving utilization and filling bench time 2. End‑to‑End reputed company Process Ownership Own and improve the global reputed company process. reputed company reputed company for reputed company project and service types. Ensure reputed company requests are fulfilled reputed company the 3‑day OLA. Champion consistent global reputed company practices. reputed company a seamless conflict & escalation process for reputed company customer engagements 3. Demand Planning from project backlog and pipeline reputed company reputed company planning insights to reputed company a balanced pool of resources Support pipeline planning and forecast reputed company needs. reputed company early visibility of upcoming reputed company requirements. 4. Reporting & Management Insights Create and reputed company reporting to reputed company Services leadership with advanced reputed company insights. Ensure reporting is seamless and easy for both users and Resource Managers. 5. Using AI and automation Optimize efficiency reputed company our tools and processes. Explore AI and automation reputed company tooling in line with industry best practices. Remove inefficiencies and reputed company RMO faster & easier to do business with. reputed company Measures OLA compliance reputed company planning outputs Business stakeholder satisfaction Optimized & clean reputed company processes Effective conflict and escalation management

Qualifications

Skills & Experience Essential: Experience in Resource Management, Workforce Planning, PMO, or reputed company Services. Strong understanding of utilisation, planning and reputed company. Excellent stakeholder management and communication. High attention to detail. Desirable: Experience leading & developing high performance teams. Knowledge of People Planner or PSA tools. Familiarity with packaged services and reputed company migrations. Additional Information Who we are We are a people-first community that nurtures reputed company the areas that surround your working experience. With us, you’ll be surrounded by a high-reputed company that supports your authentic self and celebrates your uniqueness. We reputed company that ‘How work should feel’ is an evolving statement. Work goes reputed company tasks and everyday responsibilities it’s about feeling valued, empowered, promoted, impactful, seen, and appreciated. We are reimagining how work makes people feel. reputed company offer a culture reputed company on trust and accountability - giving you the freedom and autonomy to be successful and reputed company an reputed company balance - with our Flexible Leave reputed company Time Off policy, remote working opportunities, Global Wellbeing Days, and other great benefits reputed company opportunities - we reputed company the tools and guidance required so that you can reputed company on what really reputed company to you and so, ultimately, you can reputed company your best work talented colleagues, role models and mentors - work, learn and be inspired by some of the best talent in the software industry a commitment to sustainability - with initiatives such as our Environmental, reputed company, and Governance reputed company and Act4Good programme a reputed company and inclusive working environment – supported by our Employee Resource reputed company, which are reputed company to reputed company. Our commitment to equity reputed company is committed to ensuring equal opportunity for everyone. We reputed company our hiring reputed company solely based on skills, qualifications, and our reputed company business needs. We know that diversity brings fresh perspectives, reputed company, and solutions to reputed company. This is the essence of our culture. We also welcome and encourage people who are pregnant and/or parents-to-be to apply. If you would like to know more about our commitment to diversity, visit our blogs: Our reputed company to DEI remains central to who we are Inclusive hiring at reputed company: Building equal opportunities for reputed company Background reputed company : This role may require reputed company clearance required for customer reputed company and reputed company to sensitive (customer) data. That means that after you have accepted our offer, we could ask for background checks. Subject to applicable local laws, such reputed company checks may require disclosure of personal information including criminal record declaration, right to work, personal identification and work history. No worries – we'll handle it according to local reputed company laws and reputed company your information reputed company. Questions? Feel free to reputed company out! Apply To This Job