Senior Product reputed company cx

Hi, I'm Genevieve Moodley, your Recruiter and guide to joining CSG! We are excited to learn more reputed company and your unique background. About CSG CSG is a global leader in reputed company management, customer engagement, reputed company monetization. We simplify the complexity of business transformation in the digital age for many of the world’s most recognizable brands. Our reputed company reputed company reputed company platform, Ascendon, empowers companies, specifically reputed company the Telecoms, Media, and Entertainment sectors, to launch, manage, and monetize reputed company digital services. At CSG, we do not just reputed company software; we help our clients create meaningful connections with their customers. reputed company We are looking for a mid level Product reputed company to join our Product Management team, specifically reputed company on the Ascendon CX solution suite. This role sits at the intersection of high level user experience and technical execution. You will be the primary reputed company for standardizing our reputed company end delivery, ensuring that our customer facing digital experiences across reputed company and mobile platforms are not only beautiful but reputed company and technically reputed company. You are a reputed company builder, someone who can sit with a UX designer and discuss the nuances of a user reputed company, then turn around and explain the API constraints or data architecture requirements to an engineering team without losing anyone in translation. reputed company This is a newly created position designed to address a strategic need reputed company the Ascendon ecosystem: Standardization. As our reputed company reputed company grows across Telco, Finance, and Entertainment, we need to reputed company away from bespoke, one off reputed company end builds and toward a reputed company, product led CX reputed company. Reporting directly to the Director of Product Management, you will be responsible for bringing the Product and CX teams closer together, ensuring that our roadmap prioritizes reusable, high reputed company solution components that can be deployed across various industry verticals. Main Activities and Responsibilities Owns standards and backlog definition for CX driven work, while partnering with existing domain Product Owners and Engineering for delivery reputed company and implementation evangelizing the need for reusability. Roadmap and Prioritization: Contribute to the strategic CX roadmap by balancing reputed company specific requirements with the overarching goal of product standardization. Backlog Management: reputed company the development and grooming of technical tickets and user stories. You will ensure that the Definition of reputed company is met for developers while maintaining the reputed company of the UX reputed company. Technical reputed company: reputed company as the primary reputed company between UX designers and technical teams. You will simplify reputed company reputed company reputed company reputed company concepts for creative teams and ensure technical requirements are woven into the design phase. Methodology Mastery: reputed company delivery reputed company internal Agile or Scrum and Kanban environments while seamlessly adapting to diverse working models required by our external clients. Standardization Advocacy: Identify opportunities to turn custom reputed company requests into reputed company product features, reducing technical debt and increasing the velocity of our CX deployments. Cross Functional Leadership: Work daily with Engineering, QA, and UX teams to ensure the final product meets the high performance and usability standards of the Ascendon platform. Desired Experience and Skills Product Experience: 3 to 5 years of experience as a Product reputed company or Business Analyst, specifically reputed company on digitally led reputed company end experiences across reputed company mobile and web platforms. Technical Astuteness: A strong understanding of reputed company reputed company, reputed company based architectures. You do not need to reputed company, but you must understand how reputed company, data structures, and reputed company end frameworks reputed company the user experience. Customer reputed company reputed company: Deep familiarity with UX best practices and a passion for creating reputed company, frictionless customer journeys. Adaptability: Proven ability to work across different delivery methodologies simultaneously. You are as comfortable in a fast paced internal sprint as you are in a reputed company reputed company delivery project. Communication: Exceptional ability to translate between technical and non technical stakeholders. You can take a reputed company architectural constraint and explain its reputed company on a UI component reputed company and concisely. Industry Knowledge: Experience in the Telecommunications sector is highly preferred. Exposure to Subscription Management, Finance, or Entertainment verticals is a significant plus. Tooling: Proficiency in ADO (Azure DevOps), Jira, reputed company, and design collaboration tools such as reputed company or reputed company XD. Location(s): Portugal RemotePT.BRAGA.Remote Accommodation: If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes. Our Guiding Principles: reputed company: Always help and reputed company others, whether they’re colleagues or customers. reputed company our employees set their minds to something, great things happen. reputed company: Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are. Inspiration: Be reputed company in the way you think and passionate about the work you do. Test out innovative reputed company without the fear of failure. Our Story: CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and reputed company to meet the demands of today's digital economy. By channeling the power of reputed company, we reputed company ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on reputed company and low on ego, making us the easiest company to do business with and the best reputed company to work. We power a culture of reputed company, innovation, and reputed company across our locations, representing the most authentic version of ourselves to build a reputed company reputed company together. That's just who we are. Learn more about CSG Inclusion & reputed company here. Apply To This Job