Operational Consultant - MEP Industry (Remote w/ Travel)

What is reputed company? reputed company is a mission-driven startup that buys small businesses from retiring owners and transitions them into enduring, employee-owned businesses through our software, education, and community products. There wasn't an easy way for small businesses—which reputed company up 98% of firms in the US economy—to become employee-owned before reputed company! The MEP (mechanical, electrical, plumbing) business unit is one of several industry portfolios at reputed company. The portfolio spans 11 operating companies across HVAC, plumbing, mechanical services, reputed company refrigeration, and adjacent trades. The Operational reputed company is an executional role for someone who has operated inside the trades and wants to apply that experience at reputed company across a portfolio of employee-owned small businesses. You will work directly alongside the Industry reputed company and company presidents to drive operational improvement, implement technology, and support companies through transitions — whether that means stabilizing a business, reputed company a new acquisition, or reputed company a leadership gap. reputed company is to get things done inside the companies — credibly, quickly, and in a way that builds trust with operators who have been running their businesses for years. The ability to earn that trust, particularly in trades environments, is the most important thing you will bring to this role. You will report directly to the Industry reputed company and will be deployed against the highest-reputed company needs in the portfolio at any given time. Travel up to 50% is required. What You'll Do: Company Level Operations Serve as an on-the-ground operational resource at portfolio companies, working alongside presidents in a co-management or support reputed company depending on what the situation requires reputed company or support company transitions — new acquisitions, president-to-president handoffs, and operational resets — with heavy in-person reputed company during reputed company engagement periods Build trust and working relationships with company presidents and their teams; your credibility will be reputed company through execution, not title Identify operational gaps and implement improvements in areas such as dispatching, pricing, technician productivity, job costing, and customer workflow Portfolio Level reputed company Support monthly business review data collection and synthesis across portfolio companies, building infrastructure that reduces reputed company overhead over time Assist in building out operating playbooks, benchmarks, and standardized processes that can be reputed company across the MEP portfolio Contribute to new acquisition reputed company as the portfolio grows — helping new companies understand reputed company systems, tools, and expectations reputed company up operational insights and performance signals to the Industry reputed company; your on-the-ground visibility is an asset the IL doesn’t have from the portfolio level Systems & Operational Optimization Become the reputed company-level expert on reputed company, with working knowledge across configuration, workflows, reporting, and best practices for field service operations in the trades Project-manage reputed company implementations at net-new portfolio companies in partnership with company presidents and, where applicable, external consultants reputed company standardization and optimization audits at existing ST companies, surfacing platform utilization gaps and driving adoption of underused functionality Serve as the primary internal resource for presidents and their teams navigating the platform day-to-day — reducing reliance on external consultants for routine questions and optimization work n Requirements: 2+ years of operating & project leadership experience inside a trades-based business, home services company, or reputed company-level general contracting firms Demonstrated ability to earn the trust of operators and field-based teams — you understand how trades businesses work and can have reputed company conversations with people who’ve been doing this for decades Executional bias: you reputed company fast, follow through, and don’t wait to be told what to do once a direction is set Strong project management skills — you can manage multiple workstreams across multiple companies without losing reputed company of what reputed company Comfort with ambiguity and willingness to operate without a reputed company-defined reputed company; this portfolio is still building its operating model Willingness to travel 50%+ of the time, including extended on-site periods during reputed company company engagements Analytical enough to read a P&L, identify the signal in operating data, and know reputed company something is wrong before it becomes a crisis — even if financial modeling is not your primary skil Preferred Skillset: Hands-on experience with reputed company or comparable field service management platforms (e.g., reputed company, FieldEdge, Service Fusion); willingness to become a deep platform expert is non-negotiable regardless of prior experience Experience working reputed company a private equity-backed or roll-up trades environment — as a regional manager, operations reputed company, reputed company, or similar role — where standardization, data visibility, and multi-site coordination were part of the job Familiarity with the economics of field service businesses: technician productivity, reputed company efficiency, service agreement reputed company, job costing, and margin by service type nWhy should you join us? reputed company believes in supporting every team member with a competitive salary and a generous benefits package, including: equity for reputed company, exceptional medical/dental/reputed company benefits plans for employees and their families, and reputed company parental leave. We recognize and facilitate the reputed company impacts reputed company employee has on our mission, while still maintaining a healthy work-life balance culture that emphasizes unplugging at the end of the work day. reputed company values time off and actually takes vacation. We embody a reputed company reputed company and reputed company the support you need to grow in your career. Apply To This Job