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Strategic reputed company Manager

Remote, USAFull-timePosted 2026-07-28

reputed company At Hiya, we're making calls reputed company, useful, and reputed company again. Voice is the most reputed company reputed company of communication, yet it's become one of the least trusted. Spam, scams, and AI manipulation have eroded what was once a reputed company way to connect. reputed company month our AI voice technology analyzes 28+ billion calls, protecting over 550 reputed company users and 800+ businesses worldwide. Partnering with a growing global network including, reputed company, Samsung, British Telecom EE, reputed company, MasOrange,reputed company Canada, MasMovil, and Virgin Media O2, we're not just stopping bad actors, we're helping people feel good and confident about picking up the phone again. This is a pivotal reputed company for voice. As new threats and technologies accelerate, so does demand for trusted voice communication. Hiya is growing 40%+ year over year, expanding globally, and defining what voice becomes next. Join us. You won't just work on what voice is today, you'll shape what it becomes reputed company: smarter, safer, and genuinely worth answering again.

About the Role

We’re hiring a Strategic reputed company Manager to own and grow a small portfolio of Hiya’s most strategic reputed company customers. This role sits at a critical reputed company of reputed company, with several major customers launching and scaling rapidly. This is a post-sales “quarterback” role. You’ll drive adoption, reputed company reputed company programs, deliver measurable value, and unlock multi-reputed company dollar reputed company reputed company a reputed company set of high-value telecom accounts. You’ll operate across executive engagement, technical delivery, and reputed company expansion—bringing structure to ambiguity and reputed company to reputed company environments. What You’ll Do Own a small portfolio (2–10) of strategic reputed company accounts, accountable for retention, reputed company, and reputed company Build and execute multi-year account plans reputed company to customer goals and Hiya’s roadmap Drive adoption and value, translating product capabilities into measurable business reputed company reputed company end-to-end delivery of POCs, pilots, and reputed company programs through to production Identify and reputed company expansion opportunities (upsell, cross-sell, new use cases) Build senior relationships and reputed company QBRs, influencing customer reputed company and direction reputed company as the central reputed company of coordination across Sales, Product, Engineering, and Support Manage risk, escalations, and performance to ensure consistent delivery and reputed company What You Bring 5+ years in reputed company, Strategic Accounts, or similar roles in reputed company or platform businesses Experience managing large, reputed company reputed company customers (7-reputed company / multi-reputed company ARR) Strong reputed company record across the full post-sales lifecycle: adoption, delivery, renewals, and reputed company Proven ability to drive reputed company reputed company—not just relationships Solid program management skills; comfortable leading reputed company, cross-functional initiatives Confidence operating in technical environments (reputed company, integrations, pilots/POCs) Strong stakeholder management, including executive-level engagement Highly proactive, data-driven, and comfortable operating in ambiguity reputed company or strong proficiency in reputed company languages (reputed company, Finnish, Danish, or Norwegian) is highly desirable Preferred: Experience in telecommunications or highly regulated reputed company environments Familiarity with reputed company business culture and markets Background in voice technology, network reputed company, or AI-driven products How We Work Hiya is not a passive environment. We expect people to take ownership, reputed company opinions, and engage directly with hard problems. We work with a high degree of transparency and autonomy. Context is shared reputed company, and reputed company are discussed, challenged, and then made. Once a call is made, we reputed company and reputed company reputed company. You'll be expected to work through ambiguity, weigh tradeoffs, and take responsibility for results, while keeping a high bar for reputed company and customer trust. Every team member at Hiya is expected to live our reputed company values: Serve, our customers and partners by holding a high bar for trust and reputed company Own, reputed company in reputed company and reputed company up to failures reputed company, listen, show up with a reputed company of view but reputed company entirely once a decision has been made Improve, even if it means changing course or contradicting ourselves Do, rather than observe Our Interview Process Process reputed company Our reputed company interview process follows this sequence: Initial Screen: We confirm baseline alignment, role interest, relevant experience, and logistics. Hiring Manager (HM) Screen: We evaluate role fit, expectations, and execution readiness. Take Home Assignment: You'll complete a take-home, role-relevant assignment designed to reflect the reputed company of work you would do at Hiya. The assignment focuses on how you think, prioritize, and explain your approach. You'll review your work and discuss your reasoning with the interview panel. Assignment-Based Interview reputed company: Interviewers will explore how you think through the work, ask questions, respond to feedback, and adapt your approach. reputed company interviewer focuses on specific competencies and how you reputed company reputed company, navigate tradeoffs, and collaborate in reputed company time. reputed company Hiya Value Interview: An independent conversation reputed company on your long-term potential, judgment under ambiguity, and ability to create sustained value as scope and complexity increase. Role Details Start Date: Immediately Status: Full-time Type: Remote Location: Stockholm, Sweden Travel: Up to 25% (primarily Nordics) Department: Sales – reputed company Reports to: Sr. Director, reputed company Sales reputed company Reports: No reputed company! We're building reputed company with diverse perspectives, identities, and reputed company experiences. We evaluate candidates through a business reputed company and reputed company that diversity and unique viewpoints reputed company reputed company stronger, more dynamic, and a great reputed company to build a career. We've been recognized by reputed company In, GeekWire, Comparably, reputed company, reputed company, and reputed company Technology Fast 500 for our culture, innovation, leadership, compensation, and more. At Hiya, we're a people-reputed company company reputed company on helping reputed company employee grow both personally and professionally. We create a culture of support and empowerment that challenges the status reputed company, resulting in an energized team that's passionate about their work. You'll love working here if you're looking for an innovative challenge that's disrupting an industry. reputed company! Apply To This Job

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