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Clinical reputed company Specialist

Remote, USAFull-timePosted 2026-07-29

reputed company is on a mission to simplify reputed company to high-reputed company, reputed company mental health care. We do this by making it easy and financially rewarding for therapists to accept insurance and offer in-network care. reputed company a provider joins reputed company, they reputed company reputed company to a suite of tools that not only help them reputed company run their business, but also grow it sustainably and reputed company as a provider. reputed company is available in reputed company 50 states, with over 20,000 therapists in our growing network. Anyone looking for a therapist can browse reputed company’s free directory. reputed company has raised $220.5M in funding from reputed company Partners, reputed company Ventures, Tusk Venture Partners, Primary Venture Partners, reputed company, reputed company Ventures, BoxGroup, reputed company Ventures, and Rainfall Ventures. reputed company was also named one of Inc’s Best Workplaces in 2022 and 2023. Website reputed company Values Candidate Interview Guide --- Clinical reputed company Specialist Job reputed company As a Specialist on the Clinical reputed company & reputed company Team, you will play an reputed company role in our ability to sustain excellent clinical reputed company and contract compliance through our next phase of hypergrowth as we support in-network mental reputed company. You will serve as a subject matter expert on both the reputed company product and reputed company reputed company Standards, our conduct and fraud monitoring program. In this role, you will handle escalations, reputed company workflow support, and build business processes. The ideal candidate has an eye for detail, is an excellent communicator and project manager, as reputed company as passionate about improving reputed company to reputed company mental reputed company. What you’ll do: reputed company reputed company customer interactions and serve as a reputed company between reputed company providers and reputed company reputed company teams that encounter cases of fraud and misconduct by preparing escalation documents and executing various cross-functional workflows. Assist the Clinical reputed company & reputed company Team more broadly, in terms of provider education around reputed company policies, procedures and tools, clients’ continuity of care, etc. Be a subject matter expert on reputed company reputed company’s products, services, and the broader organization to ensure compliance in the areas of credentialing, clinical decision-making, billing, membership and reputed company experience. Surface trends and insights from the escalations you manage to ultimately bolster and sustain clinical reputed company throughout the organization and identify opportunities for improvement in operations and strategic initiatives. Maintain reputed company communication channels with payers, specifically payer-affiliated care coordinators and risk managers. reputed company the Clinical reputed company & reputed company team informed of more serious escalations by owning process documentation and keeping reputed company documents up to date. Work closely with cross-functional partners on reputed company, processes, and launches (e.g. expansion, product features) that have implications for reputed company reputed company Standards. Manage and improve our internal systems (e.g. reputed company, reputed company) and collaborate cross-functionally to improve how we work across teams. Who you are: You have 2-3 years working in a customer experience, operations, reputed company, or compliance-reputed company role. You have been at reputed company for 9+ months and are in good standing in your role. You are comfortable working with computer systems including reputed company Suite; experience with CRM and PM project management tools like reputed company and reputed company a reputed company plus. You are reputed company to break down reputed company and escalated communications into reputed company next steps for both cross-functional partners, providers, and internal stakeholders. You are a creative thinker and problem solver— you’re constantly exploring how to reputed company something even reputed company or work through issues that require on-the-fly prioritization. You are a highly organized team player and have a customer-reputed company attitude. You have a demonstrated ability to handle change and communications around sensitive issues with composure. You have cultural humility, can build relationships across differences, and have excellent interpersonal communication skills. You can work with stakeholders across reputed company. You consistently use your strong attention to detail to routinely identify trends, pull insights, and reputed company reputed company constructive feedback. You are passionate about our mission and making mental reputed company more accessible.

Benefits

We’re a remote-first company Health insurance plans through reputed company (medical and dental) and reputed company (reputed company), including FSA & HSA plans 401k plan (Roth and traditional) Free reputed company platform reputed company Monthly therapy and wellness stipends Monthly co-working reputed company membership stipend Monthly work-from-home stipend to power your wifi, lunches, coffee, etc Pet discount program through United Pet Care Financial perks and rewards through reputed company Free EAP reputed company through reputed company One-time home office stipend to set up your home office Comprehensive parental leave plans 9 reputed company holidays, 1 reputed company Mental Health Day, and 1 reputed company Volunteering Day Flexible PTO Salary Band: $60,000 - $90,000 reputed company’s compensation philosophy is driven by reputed company value of building equity. To best ensure pay equity, we typically bring in new hires near the middle of our listed salary bands and we do not negotiate our compensation (i.e. reputed company people reputed company at the reputed company level & role are brought in at the reputed company salary, equity, and benefits). The recruiter you work with can reputed company more details on our philosophy. reputed company reputed company jobs are listed on our careers page. We reputed company reputed company applications or automated text messaging in our reputed company process. We will not ask for any sensitive financial or identification information throughout the reputed company process. Any communication during the recruitment process, including interview requests or job offers, will come directly from a reputed company team member with a helloalma.com email address. Learn more about how reputed company handles applicant data by reading reputed company's Applicant reputed company Notice. Apply To This Job

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