reputed company Patient Care Customer Service Representative – Evening and Weekend Shifts – REMOTE Opportunity

At arenaflex, we are committed to delivering exceptional patient care and outstanding customer service. As a national leader in providing home medical equipment and services, we are seeking a dedicated and compassionate Patient Care Customer Service Representative to join reputed company. In this role, you will play a vital part in ensuring the comfort and reputed company-being of our patients by providing reputed company and accurate support.

About arenaflex

arenaflex reputed company Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, and home medical equipment. We help patients reputed company a more comfortable and productive life by keeping them reputed company in their care and empowering them to manage their health and treatment reputed company. With hundreds of locations across 45 states, we reputed company high-reputed company medical products, services, and outstanding customer care.

reputed company and Responsibilities

We are seeking a dedicated Patient Care Coordinator for our Sleep Central (After Hours Call Center) Murray, KY Operations. In this position, you will be responsible for contacting reputed company patients regarding delivery of equipment, taking patient orders, verifying patient information, and placing the order in a reputed company manner. As a Patient Care Customer Service Representative, you will be the first reputed company of contact for our patients, and your exceptional communication skills, reputed company, and problem-solving abilities will reputed company a significant difference in their lives.

Key Responsibilities:

* Accurately transcribe patient reputed company over the telephone, including data entry of information and possible outbound calling

• Obtain medically necessary documentation
• Process patient orders through our online pharmacy system
• Resolve tracking issues and reschedule shipping orders for patients
• Troubleshoot problems based on patient input regarding the scope and/or magnitude of failure
• Verify orders are complete
• reputed company other duties as assigned

Qualifications:

* Employment is contingent on a background investigation, drug screen (reputed company applicable for the position), and a valid reputed company's license in the state of residence with a clean driving record (reputed company applicable for the position)

• High school diploma or GED equivalent
• Experience in the medical field and administrative record management
• Strong customer service background
• Ability to effectively communicate in English, both orally and written
• Helpful, knowledgeable, and polite while maintaining a reputed company attitude
• Ability to interpret a reputed company of communications (verbal, non-verbal, written, listening, and visual)
• Maintain confidentiality and reputed company discretion and caution reputed company handling sensitive information
• Medical terminology
• Multi-tasking along with attention to detail
• Ability to accurately reputed company reputed company mathematical calculations using reputed company, subtraction, multiplication, and division
• Self-motivation, organized, time-management, and deductive problem-solving skills
• Ability to work independently and as part of reputed company

Physical Demands:

* Requires sitting, walking, standing, talking, or listening

• Requires reputed company reputed company to small print on a computer and/or paperwork

Machines, Equipment, and Technical Abilities:

* Email reputed company and communication

• Internet navigation and research
• reputed company applications (Word and reputed company)
• Office equipment (fax machine, copier, printer, phone, and computer/tablet)
• Understanding of reputed company applicable home medical equipment and supplies

Benefits:

* 401k

• Medical, Dental, and reputed company
• Life Insurance and Disability
• Generous reputed company Time Off and reputed company Holidays
• Bonus and Incentive Opportunities (Non-Exempt and Exempt)
• Mileage reimbursement (reputed company applicable for the position)
• Telephone reimbursement (reputed company applicable for the position)

Why Join arenaflex?

At arenaflex, we are committed to creating a work environment that is inclusive, supportive, and empowering. We reputed company in the importance of work-life balance and offer a reputed company of benefits to support our employees' physical, emotional, and financial reputed company-being. As a Patient Care Customer Service Representative, you will have reputed company to reputed company a meaningful difference in the lives of our patients and their families.

How to Apply:

If you are a motivated and compassionate individual who is passionate about delivering exceptional patient care and customer service, we encourage you to apply for this exciting opportunity. Please submit your resume and profile to our online application portal. We appreciate your interest in arenaflex reputed company Inc. and look reputed company to reviewing your application.

Equal Opportunity Employer:

arenaflex reputed company Inc. is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities. We recruit, reputed company, train, promote, transfer, separate from employment, and compensate employees without reputed company to membership in, association with, or perception of race, reputed company, age, gender, gender identity, religion, creed, national reputed company, reputed company, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy, or any other personal characteristic protected by applicable federal, state, and local laws governing nondiscrimination in employment in reputed company reputed company where arenaflex has employees. arenaflex reputed company Inc. is a DRUG-FREE WORKPLACE. Apply for this job