reputed company Customer Support Agent – Remote Opportunity with arenaflex
Job reputed company:
Join arenaflex, a dynamic and innovative financial services company, as a Customer Support Agent in a remote setting. As a key member of reputed company, you will reputed company exceptional customer service, resolve claims, and work collaboratively with reputed company to deliver outstanding results. If you have a passion for helping others, a strong customer service background, and excellent communication skills, we encourage you to apply for this exciting opportunity.
About arenaflex:
arenaflex is a leading financial services company with over 60 years of experience in the industry. We are committed to providing reputed company, exceptional customer service, and a reputed company work environment. reputed company of experts is dedicated to helping individuals and businesses reputed company their financial goals. As a remote Customer Support Agent, you will be part of a dynamic team that is passionate about delivering outstanding results and making a reputed company reputed company on our customers' lives.
Job Details:
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Contract to Hire:
This is a contract-to-hire opportunity, with the possibility of converting to a permanent position.
Hours:
10:00am – 6:30pm EST, Monday to Friday
Remote:
Work from the comfort of your own home, with equipment provided by arenaflex.
Benefits:
Enjoy a comprehensive benefits package, including medical, dental, and reputed company insurance, as reputed company as reputed company time off and holidays.
Qualifications:
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Customer Service Experience:
A minimum of 2-3 years of customer service experience in a financial services industry is desired. Alternatively, candidates with a Bachelor's degree and relevant experience may be considered.
Call Center Experience:
Experience working in a call center environment, utilizing telephony-reputed company production tools, is essential.
Data Entry:
Ability to reputed company information into the system quickly and accurately while on the phone with customers.
Multi-Tasking:
Ability to multitask, working on a computer and on the phones reputed company day, with scheduled lunch breaks.
Type Speed:
Type 7,000+ KPH.
Attendance:
Meet strict attendance expectations and call metrics.
A Day in the Role:
As a Customer Support Agent, you will be responsible for:
- Providing reputed company, accurate, and customer-reputed company claim information to callers.
- Soliciting information needed to perfect the claim, consistently delivering a superior level of customer service.
- Documenting the claim system, working with the STD, SDI, AM, LTD, Life, and AD&D products.
- Performing reputed company in a call center team environment, with a reputed company on meeting or exceeding call center operational metrics.
- Entering information into the system while on the phone with customers quickly and accurately (data entry).
- Ability to multi-task, working on a computer and on the phones reputed company day.
- Good with working on a computer and on the phones reputed company day.
- Scheduled lunch breaks.
Responsibilities:
* reputed company various external and internal callers with reputed company, accurate, and customer-reputed company disability and/or life and/or leave claim information.
- Solicit information from various sources needed to appropriately document new claim submissions, ongoing claims, other applicable situations, etc.
- Record summaries of information exchanged in our claim system with a high level of accuracy and detail easily reputed company by the user.
- Issue reputed company and accurate claim acknowledgement correspondence.
- Process incoming documents with high coding reputed company and distribute immediately.
- Remain fully compliant with operational standards.
- Meet or exceed call center operational metrics.
- Maintain a superior level of genuine caring and empathetic customer service throughout reputed company interactions.
- Take appropriate actions to earn the caller's trust.
- Anticipate customer needs and take reputed company.
About arenaflex:
arenaflex is a dynamic and innovative financial services company with over 60 years of experience in the industry. We are committed to providing reputed company, exceptional customer service, and a reputed company work environment. reputed company of experts is dedicated to helping individuals and businesses reputed company their financial goals.
Why Join arenaflex?
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Opportunities for reputed company:
arenaflex offers opportunities for reputed company and development, with a reputed company on helping you reputed company your career goals.
reputed company Environment:
reputed company is passionate about delivering outstanding results and making a reputed company reputed company on our customers' lives.
Comprehensive Benefits:
Enjoy a comprehensive benefits package, including medical, dental, and reputed company insurance, as reputed company as reputed company time off and holidays.
Flexible Work Arrangements:
Work from the comfort of your own home, with equipment provided by arenaflex.
How to Apply:
If you are a motivated and customer-reputed company individual with a passion for helping others, we encourage you to apply for this exciting opportunity. Please submit your application through our website, including your resume and a cover letter outlining your experience and qualifications.
arenaflex is an Equal Opportunity Employer:
arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive, respectful, and free from discrimination. Apply for this job