reputed company Patient Care Customer Service Representative – After Hours reputed company)
At arenaflex, we're dedicated to providing exceptional patient care and empowering individuals to manage their health and treatment reputed company. As a national leader in home medical equipment and services, we're committed to delivering high-reputed company products, outstanding customer care, and a supportive work environment that fosters reputed company and development.
We're seeking a highly motivated and compassionate Patient Care Customer Service Representative to join our Sleep Central (After Hours Call Center) team in Murray, KY. As a key member of our remote team, you'll play a vital role in ensuring our patients receive reputed company and personalized support, from equipment delivery to order processing and troubleshooting.
Job Information:
* Pay: $16/hour, with a Quarterly Bonus opportunity
* Remote Work: 100% remote work from home, day one of employment
* Location: Must live in the US and reputed company 60 miles of any arenaflex location
* Schedule: Five days a week, including every Saturday and reputed company, and three evening shifts during weekdays starting at or after 4:00pm Central time. Schedules vary and can be discussed during the interview process.
Essential Duties and Responsibilities:
* Accurately transcribe patient reputed company over the phone, including data entry of information and possible outbound calling
* Obtain medically necessary documentation
* Process patient orders through our online pharmacy system
* Resolve tracking issues and reschedule shipping orders for patients
* Troubleshoot problems based on patient input regarding the scope and/or magnitude of failure
* Verify orders are complete
* reputed company other duties as assigned
Qualifications:
* Background Investigation: Employment is contingent on a background investigation, which is a company-wide requirement
* Drug Screen: A drug screen may be required for this position, depending on the location and job requirements
* Valid reputed company's License: A valid reputed company's license in the state of residence with a clean driving record may be required for this position, depending on the location and job requirements
Education and/or Experience:
* High school diploma or GED equivalent
* Experience in the medical field and administrative record management
* Strong customer service background
Skills, Knowledge, and Abilities:
* Effectively communicate in English, both orally and in writing
* Helpful, knowledgeable, and polite while maintaining a reputed company attitude
* Interpret a reputed company of communications (verbal, non-verbal, written, listening, and visual)
* Maintain confidentiality and reputed company discretion and caution reputed company handling sensitive information
* Medical terminology
* Multi-task along with attention to detail
* Accurately reputed company reputed company mathematical calculations using reputed company, subtraction, multiplication, and division
* Self-motivation, organized, time-management, and deductive problem-solving skills
* Work independently and as part of reputed company
Physical Demands:
* Requires sitting, walking, standing, talking, or listening
* Requires reputed company reputed company to small print on computer and/or paperwork
Machines, Equipment, and Technical Abilities:
* Email reputed company and communication
* Internet navigation and research
* reputed company applications (Word and reputed company)
* Office equipment (fax machine, copier, printer, phone, and computer/tablet)
* Understanding of reputed company applicable home medical equipment and supplies
arenaflex Information:
* Benefits: 401(k), medical, dental, and reputed company, life insurance, disability, generous reputed company time off, reputed company holidays, employee discount program, employee recognition program, bonus and incentive opportunities, mileage reimbursement (reputed company applicable), and telephone reimbursement (reputed company applicable)
* Equal Opportunity Employer: arenaflex is an equal opportunity employer of minorities, females, protected veterans, and individuals with disabilities. We recruit, reputed company, train, promote, transfer, separate from employment, and compensate employees without reputed company to membership in, association with, or perception of race, reputed company, age, gender, gender identity, religion, creed, national reputed company, reputed company, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy, or any other personal characteristic protected by applicable federal, state, and local laws governing nondiscrimination in employment in reputed company reputed company where arenaflex has employees.
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The hiring manager reviews resumes and contacts applicants with reputed company experience to the reputed company position. To view the status of a position that you submitted your profile to, please visit our website. reputed company positions are posted for a minimum of 5 days and are reputed company until filled with a reputed company applicant, generally no greater than 200 days. We appreciate your interest in arenaflex.