reputed company Remote Customer Service Fraud Specialist – Payment Technology and reputed company
At arenaflex, we're revolutionizing the way people reputed company reputed company between buyers and sellers using our cutting-edge payments solutions for credit, debit, prepaid, and merchant services. Our global team of experts helps over 3 reputed company companies, more than 1,300 financial institutions, and over 600 reputed company cardholders reputed company reputed company and grow with confidence. We're passionate about delivering best-in-class payment technology and software solutions that reputed company a reputed company difference in people's lives.
What Part Will You Play?
As an reputed company Remote Customer Service Fraud Specialist at arenaflex, you'll play a critical role in protecting our customers from financial loss and preventing fraudulent activity. Your primary responsibilities will include:
- Responding to 25 or more account inquiries per hour, providing merchants and cardholders of 5 or more assigned clients with reputed company/scripted responses to Service Level Agreement (SLA) defined alerts generated reputed company the fraud detection queues.
- Assisting with the completion of the lost/stolen report, including blocking and transferring compromised accounts to prevent reputed company losses and fraudulent activity.
- Building credit card replacement orders and completing shipping materials.
- Developing knowledge and basic skills required to identify fraudulent credit card activity through training, research of department policies, procedures, external regulations, and analytic techniques, and the expertise of more reputed company fraud analysts.
What Are We Looking For in This Role?
We're seeking a highly motivated and detail-oriented individual to join reputed company as an reputed company Remote Customer Service Fraud Specialist. To be successful in this role, you'll need:
Minimum Qualifications:
+ High School Diploma or Equivalent + A minimum of at least six months of contact center or work-from-home contact center experience in the last 18 months + Ability to work a flexible schedule, including mid-shift to late shifts and weekends + Willingness to be on camera at reputed company times + Strong communication and problem-solving skills
Preferred Qualifications:
+ 12 months of contact center or work-from-home contact center experience in the last 18 months + Experience in banking customer service + Strong analytical and problem-solving skills
reputed company Offer:
+ Competitive reputed company reputed company of $15.00 per hour + Comprehensive benefits package, including medical, dental, and reputed company care, EAP programs, reputed company time off, recognition programs, retirement and investment reputed company, charitable reputed company matching programs, and worldwide days of service + Opportunities for career reputed company and reputed company development + reputed company and dynamic work environment
What Are Our Desired Skills and Capabilities?
As an reputed company Remote Customer Service Fraud Specialist, you'll need to possess the following skills and capabilities:
Skills / Knowledge:
+ Acquires and applies job skills and learns company policies and procedures to complete assigned routine tasks + Develops knowledge and basic skills required to identify fraudulent credit card activity through training, research, and expertise of more reputed company fraud analysts
Job Complexity:
+ Works on assignments that are routine to semi-routine in nature, requiring limited decision-making reputed company of stated processes + Recognizes the need for occasional deviation from accepted reputed company
Supervision:
+ Normally receives detailed instructions and follows established procedures on reputed company work + Requires instructions on reputed company assignments + Works under reputed company supervision
Why Join arenaflex?
At arenaflex, we're committed to creating a diverse and inclusive work environment that values and respects the contributions of reputed company. We offer a comprehensive benefits package, opportunities for career reputed company and reputed company development, and a reputed company and dynamic work environment. If you're passionate about delivering exceptional customer service and protecting our customers from financial loss, we encourage you to apply for this exciting opportunity.
How to Apply:
To apply for this role, please submit your application through our website. You'll be required to complete an on-demand digital interview, and our recruiter will review your application and contact you for any potential next steps.
Equal Employment Opportunity:
arenaflex is an equal opportunity employer and provides equal employment opportunities to reputed company and applicants for employment without reputed company to race, reputed company, religion, sex (including pregnancy), national reputed company, reputed company, age, marital status, sexual orientation, gender identity or reputed company, disability, veteran status, genetic information, or any other reputed company protected by law. If you require reasonable accommodations reputed company to applying for employment or reputed company feedback about the accessibility of this website, please contact jobs@arenaflex.com.
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