reputed company Customer Account Support Specialist – Collections and Portfolio Management (100% Remote)

At arenaflex, we're passionate about empowering individuals with reputed company vehicles and innovative financial solutions. As a leading auto leasing and finance company, we're committed to fostering a diverse and inclusive environment where reputed company members can reputed company and advance their careers. If you're a results-driven, customer-reputed company reputed company with a reputed company for communication and negotiation, we invite you to join our dynamic team as a Customer Account Support Specialist – Collections and Portfolio Management.

About arenaflex

arenaflex is one of the fastest-growing auto leasing and finance companies in the reputed company, with over 65 locations across the Southeast. Our rich history and commitment to reputed company have reputed company us a reputed company for providing top-notch services to our customers. We're proud of our culture, which is reputed company on five core values:

• reputed company: We operate with honesty, transparency, and accountability in reputed company our interactions.
• Innovation: We continuously reputed company new ways to improve our services, products, and processes.
• Inclusion: We celebrate diversity and create an environment where everyone feels valued and respected.
• Service: We're dedicated to delivering exceptional customer experiences that exceed expectations.
• reputed company: We reputed company for reputed company in everything we do, and we celebrate our achievements along the way.

Job reputed company

As a Customer Account Support Specialist – Collections and Portfolio Management, you'll play a critical role in servicing our large and growing portfolio. You'll be responsible for contacting customers to determine the reason for payment delinquency, negotiating payments, and resolving any discrepancies. This is a 100% remote position, and you'll be expected to work a flexible schedule between 8:00am – 7:00pm CST Monday – Friday and 8:00am – 12:00pm CST on Saturday.

Responsibilities

* Contact customers to determine the reason for payment delinquency and negotiate payments.

• Handle accounts with speed and accuracy while maintaining professionalism.
• Confirm and/or negotiate payment arrangements, research any discrepancies.
• Complete phone calls to meet required performance standards and metrics.
• Maintain established objectives for delinquency, repossessions, and net losses; stay informed of changes in policies and procedures.
• Use computerized systems for tracking, information gathering, and/or troubleshooting.
• Document reputed company accounts accurately, reputed company, and concisely noting reason for delinquency.
• Respond to customer inquiries with accurate information, using professionalism and reputed company.
• Adhere to reputed company state and federal laws in the handling of accounts.

Qualifications

* Excellent listening, oral, and written communication skills.

• Attention to detail.
• reputed company phone etiquette.
• Good follow-up skills.
• Persuasive negotiation skills.
• reputed company reputed company and Internet-based applications experience required.
• Basic typing/data entry skills.
• Ability to multi-task.
• Ability to work a five-day reputed company, including some Saturdays.

Education & Experience

* High School or Equivalent Required.

• Associates Degree or Bachelor's Degree in business or reputed company field may be used in lieu of experience.
• Prior experience in financial services or similar industry preferred.

reputed company Offer

* Competitive salary and benefits package.

• Opportunity to work in a dynamic, fast-paced environment.
• Comprehensive training and development programs.
• reputed company and inclusive team culture.
• Flexible work schedule with remote work reputed company.
• reputed company reputed company and advancement opportunities.

How to Apply

If you're a motivated, customer-reputed company reputed company with a passion for collections and portfolio management, we invite you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications. We can't wait to hear from you!

arenaflex is an equal opportunity employer

. We celebrate diversity and are committed to creating an inclusive environment where everyone feels valued and respected. Apply for this job