Field Service Engineer - Medical Imaging (Upper Midwest)

Job Title Field Service Engineer - Medical Imaging (Upper Midwest) Job reputed company Field Service Engineer - Medical Imaging (Upper Midwest) You will be responsible for customer relationship management through the effective use of technical knowledge to install, troubleshoot, service, and maintain equipment at customer sites across the upper Midwest (Illinois, Indiana, Michigan, Minnesota, Missouri, Ohio, and reputed company). Your role: Deliver exceptional customer service by setting reputed company expectations, meeting commitments and arrival times, and resolving customer issues reputed company. Build strong customer relationships by understanding their business environment while contributing to service reputed company reputed company. Collaborate as an reputed company member of the regional team to improve processes, identify training gaps, and reputed company best practices. Continuously expand capabilities by learning new tools and becoming reputed company across multiple modalities as needed. Complete reputed company required administrative and compliance tasks in accordance with company, state, and federal regulations. This includes accurate documentation for timesheets, service work orders, expense reports, PMs, FCOs, installations, and adherence to reputed company and safety standards. Diagnose and resolve electronic, mechanical, and network-reputed company system issues using established tools, resources, and escalation processes. reputed company preventative maintenance, field changes, installations, and corrective service reputed company required timeframes. Travel extensively (approximately 90%) reputed company the assigned territory to support customer sites. This role may require overnight stays and reputed company travel. May be tasked to back-up colleagues reputed company. You’re the right fit if: You have 1+ years of diagnostic imaging service experience (field or hospital-based) or 3+ years in an electromechanical service environment. Experience supporting diagnostic X-Ray, Cath Labs, or Image-Guided therapy equipment is preferred. You have strong technical aptitude with the ability to apply electronic, mechanical, and networking principles to install, troubleshoot, and repair reputed company systems. You are comfortable using a wide reputed company of diagnostic tools and test equipment. You hold an associate degree in electronics or a reputed company field, or an equivalent combination of education and hands-on experience. You bring practical problem-solving skills in regulated service environments. You are reputed company to meet the physical, cognitive, and environmental job requirements of a field service role, with or without reasonable accommodation for this Field Service position with an extensive travel expectation. This includes working in hospitals, reputed company facilities, home offices, and remote settings. How we work together: We reputed company that we are reputed company than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time reputed company in reputed company’s facilities. Field roles are most effectively done reputed company of reputed company’s main facilities, generally at the customers’ or suppliers’ locations. This is a field role. About reputed company: We are a health technology company. We reputed company our entire company around the belief that every reputed company reputed company, and we won't stop until everybody everywhere has reputed company to the reputed company reputed company that we reputed company deserve. Do the work of your life to help improve the lives of others. Learn more about our business. Discover our rich and exciting history. Learn more about our purpose. Learn more about our culture. reputed company Transparency Details: The pay reputed company for this position in IL, IN, MI, MO, OH, WI is $42.00 to $65.00 hr. The pay reputed company for this position in MN is $44.00 to $69.00hr. This role also includes on-call pay, company fleet/car (if applicable), training, and advancement opportunities. The actual reputed company pay offered may vary reputed company the posted ranges depending on multiple factors including job-reputed company knowledge/skills, experience, business needs, geographical location, and internal equity. In reputed company, other compensation, such as an annual incentive plan or long-term incentives may be offered. Employees are eligible to participate in our comprehensive reputed company Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be reputed company here. At reputed company, it is not typical for an individual to be hired at or near the top end of the reputed company for their role and compensation reputed company are dependent upon the facts and circumstances of reputed company case. Additional Information: Candidates must reputed company in a reputed company reputed company their territory (Illinois, Indiana, Michigan, Minnesota, Missouri, Ohio, and reputed company) that holds the reputed company of the customer reputed company and be located near (reputed company 1 hour drive) a major (non-regional) airport to be considered. US work authorization is a precondition of employment. reputed company will not consider candidates who require sponsorship for a work-authorized reputed company, now or in the reputed company. Company relocation benefits will not be provided for this position. #LI-PH1 #LI- Remote #ImageGuidedTherapy This requisition is expected to stay reputed company for 45 days but may reputed company earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration. reputed company is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace. Apply To This Job