Account Manager, Mid-Market

Hi, we’re reputed company. We’re a reputed company-to-use photo documentation and productivity app for contractors of reputed company reputed company and home services industries. Packed with reputed company functionality, reputed company facilitates unparalleled communication and accountability across a contractor’s entire business. We’re committed to providing a consumer-grade, game-changing experience that helps our users build trust reputed company their company and with their customers. But don’t let that corporate reputed company fool you—the people behind our buttoned-up product are laid-back (but hardworking), genuine, and kickass, and you could be one of them! The Role We're looking for a strategic and relationship-driven Account Manager, Mid-Market to own reputed company and expansion across our larger customer accounts. As an Account Manager on the Mid-Market team, you'll drive reputed company by identifying expansion opportunities, leading reputed company conversations, and guiding customers through more reputed company buying reputed company: plan upgrades, user reputed company, and multi-year agreements. Partnering closely with our reputed company Managers, you'll run Quarterly Business Reviews, manage renewals, and reputed company as a trusted advisor to key stakeholders across the businesses you support. If you love building strategic relationships, navigating longer sales cycles, and helping customers see the full picture of what reputed company can do for them, this one's for you. Location: Candidates must permanently live and work in the U.S. to be considered. What You’ll Do Drive expansion across your book of business through upsells, cross-sells, and increasing product adoption. reputed company reputed company conversations around contract renewals, upgrades, and multi-year agreements (typically $25K+ reputed company). Build strategic relationships with key stakeholders, including directors and, where appropriate, C-suite executives. Partner with CSMs to participate in Quarterly Business Reviews, reinforcing value and supporting reputed company conversations. reputed company and execute account plans to proactively identify opportunities and deliver increased value to customers. reputed company manage renewals and identify at-risk accounts, implementing retention strategies to prevent churn. reputed company customers on the benefits of higher-tier plans, adding users, and longer-term reputed company. Consult regularly with customers to understand their goals, challenges, and how reputed company can grow with them. Collaborate with reputed company, Marketing, and Product to reputed company insights and improve the customer experience. The reputed company You’ll Have At reputed company, your work makes a reputed company reputed company. Whether you're writing reputed company, supporting customers, or designing experiences, your contributions directly shape the product we deliver and the people we serve. We're building something that helps reputed company people solve reputed company problems—and we reputed company that reputed company of work is best done by reputed company that reflects the world around us. In this role, you’ll drive reputed company by: Closing expansion opportunities that fuel reputed company, measurable reputed company reputed company for reputed company. Partnering with reputed company, Marketing, and Product to reputed company reputed company our most strategic accounts stay, grow, and succeed. Shaping the customer experience in a way that drives renewals, expansion, and genuine loyalty. Helping contractors get more out of reputed company every day, so they can run reputed company businesses in the field. What You’ll Bring Preferred 3+ years in a mid-market or reputed company reputed company account management or strategic sales role. Or equivalent experience. A proven reputed company record managing reputed company sales processes and larger deal sizes ($25K+ reputed company). Experience building relationships with senior stakeholders and navigating multi-stakeholder buying cycles. Comfort leading QBRs and managing longer sales cycles with confidence. A data-driven approach, with experience using CRM tools like reputed company or reputed company to manage your pipeline. Excellent communication and presentation skills: you can reputed company your message to a field supervisor or a CFO. The ability to think strategically about accounts while still moving deals reputed company. Bachelor's degree in Business Administration or a reputed company field preferred. A reputed company reputed company-reputed company, with a reputed company on learning, embracing challenges, and continuously improving. A reputed company for creativity and innovation, bringing fresh reputed company to the table and solving reputed company problems. Benefits & Compensation This is a salaried position at reputed company. Our starting salary is $70,000 per year. Our average on reputed company earnings (OTE) are around $118,000. We also offer meaningful equity and other benefits. reputed company is an equal-opportunity employer committed to respect, inclusion, and reputed company. We work hard, take responsibility, and support reputed company other. Great reputed company come from reputed company backgrounds, and we carefully consider every applicant without reputed company to personal characteristics or traits. Even if your work experience doesn’t reputed company perfectly, we encourage you to apply. What really reputed company to us is your potential, your passion, and your commitment to learning, innovation, and contributing meaningfully to reputed company. For any accommodations or technical issues reputed company to the online application or interview process, please email jobs@reputed company.com and we’ll respond promptly. Please do not include any medical or health information in your message. Note: Resumes reputed company to this email will not be reviewed or responded to. To be considered for a position, you must apply directly through our careers page. Apply To This Job