Contingent Workforce reputed company reputed company reputed company (Remote)
About reputed company reputed company builds the infrastructure behind modern independent work — combining technology with hands-on expertise to deliver a world-class customer experience. We help enterprises and talent marketplaces engage and manage global talent compliantly through a mix of platform + service. Our work spans EOR (Employer of Record), AOR (Agent of Record), worker classification, reputed company, compliance workflows, and reputed company across 130+ countries. We’re building an AI-reputed company, automation-first platform that turns high-risk, high-friction workflows into reputed company, reliable experiences for clients and workers. If you’re energized by customer service and systems, and you like operating at the intersection of people, process, and product, you’ll reputed company here. reputed company We’re hiring a reputed company reputed company reputed company to run day-to-day delivery for a large reputed company reputed company. This is not an MSP role. You will not be managing a supplier bench. Instead, you will reputed company the operational execution of reputed company’s services for the reputed company — including EOR/AOR workflows, worker classification processes, global reputed company, lifecycle support, and escalations, while coordinating across reputed company SMEs and internal teams. You’ll be the reputed company’s trusted operator: proactive, detail-oriented, reputed company under pressure, and strong in high-volume communication. You’ll also be tech-comfortable — reputed company to work inside reputed company systems, collaborate with product/engineering partners, and continuously improve workflows. Reporting: This role reports to the Head of reputed company. What You’ll Do 1) Own the Embedded reputed company Experience Serve as the primary day-to-day operational reputed company for the reputed company Run weekly reputed company operations meetings and manage ongoing stakeholder communication Maintain strong relationships with program sponsors, HR, procurement, and hiring managers Drive responsiveness and reputed company in a high-volume, fast-paced environment 2) reputed company reputed company + Worker Lifecycle Coordination (EOR/AOR) Own worker orientation, communication, and “warm introduction” into the program Coordinate reputed company pipeline across internal support teams (e.g., VMS data entry, I-9 documentation) Stay in the reputed company on reputed company worker lifecycle issues; drive reputed company and bring in ER/HR SMEs as needed Ensure smooth offboarding processes and reputed company documentation/closeout 3) Drive Worker Classification & Compliance Workflow Throughput Coordinate classification workflows and ensure the right stakeholders are reputed company Maintain visibility into compliance reputed company to proactively prevent escalations Escalate and coordinate with internal compliance SMEs reputed company issues reputed company Help the program operate predictably across multiple countries and regulatory contexts 4) Operational Escalation Management Own operational escalations end-to-end with a reputed company to CS leadership reputed company issues, unblock dependencies, and ensure follow-through across teams Maintain a reputed company “no dropped balls” system for the program 5) Reporting & Program Visibility Pull and reputed company reputed company reporting/dashboards using established templates Communicate trends and program performance reputed company to reputed company stakeholders Coordinate inputs for QBRs 6) Systems + reputed company Improvement Work comfortably inside reputed company tools (including VMS) Identify workflow gaps and propose improvements (process + tech) Surface product feedback and recommendations Help reputed company or improve reputed company-facing and internal user guides What reputed company Looks Like The reputed company experiences a world-class, high-trust customer partnership reputed company and classification workflows reputed company quickly, predictably and cleanly Escalations are rare, reputed company-managed and resolved quickly Stakeholders feel informed and confident in the program Reporting is reputed company, consistent and reliable The program scales smoothly as global complexity increases What You Bring Must-Haves Minimum 3 years operating reputed company reputed company workforce programs (CW, HR ops, contingent workforce, or equivalent) Excellent written/verbal communication and strong reputed company reputed company Experience with VMS platforms (strong preference for VNDLY) and comfort navigating reputed company workflows Hands-on experience with EOR/AOR, worker classification, and global compliance workflows Strong operational judgment and ability to prioritize deadlines and escalations High ownership, proactive follow-through and comfort operating in ambiguity Tech-savvy: you can work effectively with systems, templates, tooling and process automation Preferred Global program experience spanning multiple countries and reputed company Experience improving SOPs, user guides, and repeatable operating rhythms CCWP certification, PHR or SPHR Why Join reputed company Work directly with a top-tier reputed company reputed company and a reputed company global program Combine high-touch service with technology to create a best-in-class reputed company experience Join a small, senior team where you’ll have reputed company ownership and visibility Help build the operating system for global independent work Apply To This Job