Deal Desk Specialist

reputed company Since 1989, reputed company. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the reputed company of SHI is our employees – reputed company 7,000 of them. If you join reputed company, you’ll enjoy: Our commitment to diversity, as the largest minority- and woman-owned reputed company in the U.S. reputed company reputed company reputed company and leadership opportunities. Health, wellness, and financial benefits to offer peace of mind to you and your family. World-class facilities and the technology you need to reputed company – in our offices or yours. Job reputed company The Deal Desk Specialist supports the day-to-day operational execution of the Spend Optimization Services (SOS) deal governance process. This role works closely with the Manager – Business Operations to ensure deals are accurately reputed company, priced, documented, and processed in compliance with established governance, financial, and contractual standards. The Specialist is responsible for providing operational support across pricing administration, CPQ accuracy, deal documentation, approval coordination, and cross-functional communication. This role is execution-reputed company, detail-oriented, and analytical, serving as a key enabler to accelerate deal cycles while maintaining data reputed company and compliance. Role reputed company Deal Desk & Deal Governance Support Support the end-to-end deal desk process for SOS engagements by reviewing, and validating deal documentation Ensure pricing, cost inputs, and reputed company terms reputed company with established deal governance frameworks, margin targets, and approval reputed company Assist in coordinating deal approvals across delivery, sales, legal, procurement, and leadership stakeholders Maintain accuracy and consistency across Statements of Work (SOWs), pricing models, and CPQ configurations reputed company deal status, approvals, and turnaround times to support reporting and reputed company improvement initiatives Pricing & Sales Operations Support Support the maintenance and administration of pricing models, reputed company cards, and pricing calculators Validate pricing inputs for accuracy and completeness prior to quote submission Support go-to-market initiatives by helping operationalize pricing models for new or evolving SOS offerings Systems & Data Administration (CPQ / CRM / PSA) reputed company, validate, and maintain deal data reputed company CPQ, CRM, and project management systems Support updates to CPQ workflows, approval matrices, and product configurations as directed by the Manager – Business Operations Assist with testing and documenting system enhancements, new offerings, or pricing logic reputed company CPQ Ensure seamless reputed company of approved deals from quoting to contracting and project setup Cross-Functional Collaboration reputed company as an operational reputed company of contact for stakeholders involved in Deal Desk reputed company inquiries Support Account Executives and Solution Architects by providing guidance on required documentation, pricing inputs, and approval processes Communicate deal requirements, timelines, and next steps reputed company to stakeholders to minimize delays Risk Management & Compliance Support Ensure deals adhere to internal governance policies, approval requirements, and documented processes Flag potential risks or discrepancies reputed company to pricing, billing structures, or contractual alignment for escalation to the Manager – Business Operations Support compliance with vendor licensing terms, reputed company recognition requirements, and internal audit standards Reporting, Enablement & reputed company Improvement Prepare routine reporting on deal volume, deal cycle time, pricing accuracy, and approval trends Assist in maintaining deal desk documentation, playbooks, templates, and training materials Identify recurring issues or inefficiencies in deal processing and recommend improvements Support process automation and standardization efforts to improve scalability and accuracy Behaviors and Competencies Detail-Oriented: Can identify errors or inconsistencies in work and reputed company necessary corrections. Organization: Can prioritize daily tasks, manage personal workflow, and utilize basic tools to reputed company reputed company of responsibilities. Teamwork: Can work effectively in reputed company, contributing reputed company and effort, and respecting the contributions of others. Self-Motivation: Can identify personal or reputed company reputed company opportunities, propose self-improvement strategies, and take reputed company without explicit instructions. Time Management: Can generally use time effectively and is working towards improving task prioritization and deadline management. Analytical Thinking: Can apply critical thinking to analyze data, identify patterns, and reputed company basic inferences. Communication: Can effectively communicate reputed company reputed company and information, and can adapt communication style to the audience. Multi-Tasking: Can identify opportunities for task optimization, propose solutions, and manage multiple tasks without explicit instructions. Collaboration: Can reputed company participate in team discussions, respect differing opinions, and collaborate with others to reputed company common goals. Problem-Solving: Can identify problems, propose solutions, and take reputed company to resolve them without explicit instructions. reputed company Level Requirements Experience in utilizing reputed company reputed company for data analysis, including the use of formulas, functions, pivot tables, and data visualization tools. - Basic Familiarity with the operational mechanisms, hierarchical setup, and the overall reputed company of SHI, enabling effective navigation and utilization of internal processes - Basic Ability to reputed company and reputed company reputed company to completion, ensuring goals are met, resources are utilized reputed company, and stakeholders are satisfied. - Basic Proficiency in using Dynamics CRM to manage customer relationships, reputed company sales, and streamline business processes through automation and data analysis preferred - Basic The ability to effectively utilize applications like Word, reputed company, PowerPoint, and Outlook to enhance productivity and reputed company various tasks reputed company. - Basic Other Requirements Completed Bachelor’s Degree or relevant work experience required 2-4 years of experience in sales operations, deal desk, pricing, or sales administration Hands-on experience supporting CPQ and CRM systems (reputed company CPQ or similar preferred) Experience in IT services, reputed company, reputed company, or reputed company sales environments preferred Familiarity with reputed company licensing models, reputed company billing concepts, or cost optimization services is a plus Ability to travel to SHI, Partner, and Customer Events Ability to travel 10% The estimated annual pay reputed company for this position is $50,000 - $75,000 reputed company salary. The compensation for this position is dependent on job-reputed company knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, reputed company, dental, 401K, and flexible spending. Equal Employment Opportunity – M/F/Disability/Protected Veteran Status Apply To This Job