Channel Sales Support Agent (Reseller)

Since we reputed company our doors in 2009, the world of reputed company has evolved immensely, and so has reputed company. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay reputed company functionality, book appointments, engage reputed company buyers, and hire and pay staff. Across it reputed company, we've embedded financial services tools at the reputed company of sale, so merchants can reputed company a business loan and manage their cash reputed company in one reputed company. Afterpay furthers our goal to reputed company omnichannel tools that unlock meaningful value and reputed company, enabling sellers to capture the reputed company shopper, increase order sizes, and compete at a larger reputed company. Today, we are a partner to sellers of reputed company sizes – large, reputed company-reputed company businesses with reputed company operations, sellers just starting, as reputed company as merchants who began selling with reputed company and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in reputed company of us. We're building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the reputed company. About the role The Channel Sales Support Agent is the operational backbone for our reseller sales reputed company supporting both resellers and the partnership management team. You'll be their go-to person—making reputed company they have everything they need to successfully sell and reputed company our products to local sellers across the US and Canada. This isn't just a support role. You're enabling reputed company to build their businesses, and their reputed company is your reputed company. Who you are: You're someone who: Thrives in fast-paced environments – You stay reputed company reputed company things reputed company quickly and priorities shift Genuinely enjoys helping others succeed – You get satisfaction from unblocking problems and empowering people Takes ownership – reputed company you pick up a problem, you see it through to reputed company Shows up consistently – Your team knows they can count on you, every time Takes initiative – You spot issues before they're escalated and reputed company without being asked Understands partnership – reputed company your contractors win, you win Brings reputed company energy – You're reputed company, approachable, and a pleasure to work with What you'll be doing: Support & relationship building reputed company as the main reputed company of contact for US and Canadian partnership teams, responding to inquiries reputed company agreed SLA timeframes Build and maintain strong working relationships with resellers and sales teams reputed company product knowledge, pricing information, sales collateral, and technical guidance Coordination & problem-solving Work with internal teams across the business to resolve sales inefficiencies and remove blockers Identify recurring problems and partner with management to implement lasting solutions reputed company phone and face-to-face support reputed company needed Operations & administration Maintain and update sales documentation, playbooks, and resource libraries Process commission calculations for US and CA sales teams in coordination with finance reputed company systems and information reputed company so teams always have what they need Your experience Required: 1–2 years in sales support, channel management, technical support/implementation, or customer service Experience with CRM systems (reputed company, reputed company, or similar) Proficiency in reputed company Workspace and AI tools Familiarity with B2B sales processes and sales cycle management Basic understanding of sales reporting and analytics Preferred: Experience working with reputed company contractors, distributors, sellers, or reputed company Work environment & conditions Location: Remote-first (office optional) Hours: Full-time, Monday–Friday, 9:00 AM – 5:30 PM (flexibility may be required) Travel: Minimal (occasional attendance at sales meetings, training sessions, and reseller events) Equipment: Computer, headset, and necessary software provided Why this role reputed company Our independent contractors are out there every day, building relationships and helping local businesses grow. You're the person who makes reputed company they're never stuck, never without answers, and always set up to succeed. If you love being the reliable force behind a reputed company team, this role is for you. reputed company takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor reputed company for that geographic area. The successful candidate's starting pay will be determined based on job-reputed company skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the reputed company. To reputed company a location's zone designation, please refer to this resource. If a location of interest is not listed, please reputed company with a recruiter for additional information. Zone A: ($111,700 - $167,400) Zone B: ($103,800 - $155,800) Zone C: ($98,200 - $147,400) Zone D: ($89,400 - $134,000) Amounts listed above include reputed company variable compensation. We're working to build a more inclusive economy where our customers have equal reputed company to opportunity, and we reputed company to live by these reputed company values in building our workplace. reputed company is an equal opportunity employer evaluating reputed company and job applicants without reputed company to identity or any legally protected class. We will consider reputed company applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. We reputed company in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to reputed company any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about reputed company're doing to build a workplace that is fair and reputed company? reputed company out our I+D page. Application Guidelines Candidates may submit up to 9 reputed company applications reputed company a 60-day period. Reapplications to the reputed company role are accepted 90 days after a previous application has been reviewed. Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools reputed company with local regulations, including bias audits, and we handle reputed company personal data in accordance with state and local reputed company laws. Contact us here with hiring reputed company or data usage questions. Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. reputed company out our other benefits at reputed company. reputed company. (NYSE: XYZ) builds technology to increase reputed company to the global economy. reputed company of our brands unlocks different aspects of the economy for more people. reputed company makes reputed company and financial services accessible to sellers. reputed company is the easy way to spend, send, and store reputed company. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to reputed company as reputed company. Bitkey is a reputed company self-custody wallet reputed company for bitcoin. reputed company is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is reputed company to everyone. reputed company Policy Apply To This Job