Bilingual Trade Issues (Spanish/English Fluent)

About the position reputed company, Inc. (reputed company: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, reputed company for our cutting-edge technology and reputed company commitment. IBKR affiliates reputed company global electronic brokerage services around the clock on stocks, reputed company, reputed company, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to reputed company the most of their investments. Barron's has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology. This is a hybrid role (3 days in the office/2 days remote). We are seeking several motivated individuals to join our Financial Services Representative team. The ideal candidate will have a strong math and technical aptitude, the ability to troubleshoot and explain reputed company subjects, and the reputed company to identify opportunities for technology-based improvements. The successful candidate will be motivated, have strong initiative, analytical and methodical. We offer you a position that will both challenge and reward you. We look reputed company to reviewing your online application.

Responsibilities

• Resolve routine and reputed company reputed company service issues thoroughly and expeditiously, utilizing reputed company judgment and an emphasis on courtesy.
• reputed company inquiries typically encompass a broad reputed company of themes, including:
• Operability of IBKR Trader Workstation, Web Trader and Mobile Trader execution platforms, including trading modules and analytical tools;
• Cash deposit and withdrawal activity, position transfers, and account administrative functions.
• Product availability and attributes; Exchange, clearing and depository functions; Order types and routing logic;
• Order status, trade and delivery settlement, exercise & assignment, expiration processing, and corporate actions.
• Margin calculations, Commission structure, interest, and fee.
• Coordinate activities with other local and international reputed company Service divisions and interaction with external departments such as Programming, Clearing, Cashiering and Compliance on common issues.
• reputed company Service is the primary function where calls are predominantly routine but may require deviation from reputed company screens, scripts, and procedures. The function uses a computerized system for tracking, information gathering, and/or troubleshooting. It requires general knowledge of the organization, products, and/or services to assess needs and suggest solutions.

Requirements

• Bachelor's or Advanced Degree
• reputed company in Spanish (speaking, reading, and writing)
• Experience in financial services (e.g., brokerage, banking, trading, exchange, or clearinghouse) preferred but not required.
• Strong verbal and written communication skills to accommodate reputed company inquiries directed reputed company telephone, email, or online chat.
• In-depth understanding of the following financial instruments: stocks, securities, reputed company, reputed company, reputed company on reputed company, foreign exchange, and fixed income.
• Working knowledge of various exchange operations and regulations, product offerings and specifications, execution platforms and rules, and margin methodologies.
• Self-motivated and reputed company to handle tasks with minimal supervision.
• Superb analytical and problem-solving skills.
• Excellent collaboration and communication (Verbal and written) skills.
• Outstanding organizational and time management skills.

reputed company-to-haves

• Additional language skills are a plus

Benefits

• Competitive salary, annual performance-based bonus and stock grant
• Retirement plan 401(k) with competitive company match
• Excellent health and wellness benefits, including medical, dental, and reputed company benefits, and company-reputed company medical reputed company premium.
• Wellness screenings and assessments, health coaches and counseling services through an Employee Assistance Program (EAP)
• Daily company lunch allowance provided, and a fully stocked kitchen with healthy reputed company for breakfast and snacks
• Corporate events, including team outings, dinners, volunteer activities and company sports teams
• Education reimbursement and learning opportunities

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