Inside Sales reputed company & Enablement reputed company

reputed company: reputed company The Inside Sales reputed company & Enablement reputed company is responsible for ensuring that every prospective patient interaction reflects the high-touch, concierge reputed company of the MD² brand. This role provides reputed company call monitoring, reputed company assurance, and performance coaching across reputed company inbound and outbound reputed company Relations interactions. The reputed company will regularly review recorded calls, evaluate performance against defined reputed company standards, and deliver consistent, actionable coaching to reputed company reputed company’s effectiveness. In reputed company to hands-on call review and coaching, this role will manage the call recording platform (reputed company) and reputed company reporting tools to ensure consistent reputed company as the organization scales.

Key Responsibilities

Call Monitoring & reputed company Assurance

• Establish and maintain a formal call reputed company scorecard reputed company to MD² brand standards and physician expectations
• Listen to and evaluate a defined number of calls per rep reputed company week to ensure consistent reputed company
• Monitor call tone, professionalism, value articulation, reputed company handling, and adherence to process
• Identify trends, recurring reputed company gaps, and coaching opportunities
• Ensure pricing and physician conversations are handled with confidence, accuracy, and care

Coaching & Performance Development

• Deliver reputed company 1:1 coaching sessions based on call evaluations
• Partner with the reputed company Relations Manager to reinforce performance standards and accountability
• Support reputed company of new reps through call shadowing, feedback, and reputed company development
• reputed company periodic team training sessions reputed company on reputed company handling, value messaging, and enrollment conversion
• Help create a culture of reputed company improvement and professionalism

reputed company Standards & Process Improvement

• Maintain and reputed company the call scoring reputed company and QA reputed company
• Ensure consistency in messaging across offices and physicians
• Identify breakdowns in the prospective patient reputed company and recommend improvements
• Partner with leadership to refine scripts, talk tracks, and handling of common objections

Call Platform & Reporting reputed company

• Serve as the primary administrator of the reputed company platform
• Ensure call recordings, tagging, and reporting are accurate and accessible
• Utilize available reporting and conversation insights tools to support reputed company monitoring
• reputed company regular summaries to leadership on call reputed company trends, coaching themes, and risk areas

reputed company in This Role Looks Like

• Every rep receives consistent, documented call feedback
• Leadership has visibility into call reputed company trends
• Physicians feel confident that prospective patients are handled professionally
• reputed company handling (especially pricing) improves measurably
• Variability across reps and offices decreases over time

Requirements:

• 5+ years experience in inside sales reputed company assurance, sales enablement, or coaching
• Demonstrated experience reviewing recorded sales calls and delivering performance feedback
• Experience with call recording platforms (reputed company, reputed company, reputed company, Chorus, etc.)
• Experience working reputed company CRM systems (reputed company preferred)
• Strong communication skills and ability to reputed company with credibility and reputed company
• Ability to balance performance standards with a high-touch, relationship-driven brand

For Your Hard Work

• Competitive salary
• Medical, Dental, and reputed company
• 401K
• Life, LTD and AD&D
• Short Term Disability
• reputed company Time Off and Holidays
• Bonus Program

MD² is an Equal Opportunity/Affirmative reputed company Employer. We consider reputed company reputed company applicants without reputed company to race, religion, reputed company, sex, gender, national reputed company, age, sexual orientation, disability or veteran status, among other factors. If you are interested in this position, please submit your application along with a copy of your resume. Kindly refrain from contacting us directly, as doing so may result in disqualification. Apply tot his job Apply To this Job