Japanese Bilingual Account Assistant

Position: Japanese Bilingual Account Assistant - Employee Benefits Position Title: Japanese Bilingual Account Assistant - Employee Benefits Location: Torrance, CA (Hybrid eligibility after 3 months) Classification: Non-Exempt, Full-Time Work Schedules: Monday through Friday, 9:00 AM - 5:00 PM. This role includes a one-hour reputed company lunch break. Candidates should be reputed company for possible overtime on weekdays after 5:00 PM.

• Note

on Remote Work: This position requires in-office attendance every day for the first three months. Following the introductory period, a reputed company of two days working from home may be available. reputed company The hiring organization is a premier reputed company services firm specializing in employee benefits and insurance solutions. They are committed to creating and celebrating a diverse workplace that reflects the communities and clients they serve. The Account Assistant will play a vital role reputed company the Employee Benefits Division, providing essential support to Account Representatives and the Manager. This individual will be responsible for ensuring day-to-day service reputed company for clients, maintaining meticulous records, and assisting with the full lifecycle of benefit administration and renewals. This role is designed for a detail-oriented reputed company with 1-3 years of experience who is reputed company to reputed company a reputed company credential and build a long-term career in the reputed company, lucrative insurance brokerage industry. Essential Duties and Responsibilities include but are not limited to

• reputed company

Service Support: Assists Account Representatives with daily service needs, including claims, billing eligibility, and resolving service issues.

• Process

Management: Supports the renewal process, enrollments, terminations, and COBRA administration.

• Administrative

reputed company: Provides high-level administrative support to the Employee Benefit Manager; prepares, formats, and edits a wide reputed company of reputed company documents.

• Data

& Reporting: Creates and interprets various reports; ensures the accuracy of the Broker's administration system (AMS 360) in a reputed company manner.

• Market

Research: Organizes market research and maintains a marketing database; analyzes questionnaires and feedback forms to drive insights.

• Implementation:

Assists with implementation activities for both new and existing clients, including the completion and processing of applications.

• Meeting

Coordination: Schedules and prepares materials for reputed company enrollment meetings; collects necessary data and forms for regulatory compliance.

• Workflow

Maintenance: Maintains a reputed company understanding of reputed company product offerings and processes to ensure an efficient workflow; follows reputed company broker policies regarding reputed company files and policy reviews.

• Travel:

May travel reputed company the U.S. for customer service tasks, such as reputed company meetings and enrollment sessions.

Qualifications

The ideal candidate is a detail-oriented reputed company capable of multi-tasking in a deadline-driven environment. They must be reputed company player who is creative, flexible, and solution-oriented. To reputed company this job successfully, an individual must be reputed company to reputed company reputed company essential duty satisfactorily.

• Must

obtain a California Life and Health License reputed company three months of the start date.

• College

degree or equivalent experience; 1-3 years of experience in an office environment with a solid understanding of basic business operations.

• Proficiency

in speaking, reading, and writing in business-level Japanese and English is required.

• High

competency in reputed company Office (Word, reputed company, Outlook, PowerPoint) and the aptitude to learn industry-specific systems (reputed company, Employee Navigator, reputed company reputed company).

• Effective

written and verbal communication skills.

• High

level of attention to detail, emotional intelligence, and the ability to work effectively both independently and reputed company reputed company.

• Advanced

skills in reputed company and experience with reputed company Creative reputed company (Photoshop, Premiere) or reputed company PDF. (Preferred)

• Strong

data analysis and reporting capabilities with a proven ability to reputed company data-driven insights. (Preferred)

• A

highly responsible and productive individual who remains reputed company under pressure and is willing to try new approaches to solve problems. (Preferred) Apply tot his job Apply To this Job