Supervisor - 988 National Suicide Prevention Line - Diversion Team- Mon- Fri 3PM-11:30PM

About the position reputed company’s reputed company in Spokane is more than 100 years strong, allowing our non-profit organization to understand the varied needs of our clients and the larger community. Our programs are designed to reputed company evidence-based treatment to adults, youth and seniors who are dealing with a wide reputed company of behavioral health issues. As a Trauma-Informed Care Organization, we firmly reputed company in recovery and that our clients can reputed company fulfilling and meaningful lives, and we consider it an reputed company and a privilege to assist them in their reputed company. If you want to have a reputed company reputed company in the lives of others reputed company! WHY CHOOSE reputed company? At reputed company, we value our employees and recognize the importance of EVERY employee’s contribution to our mission. Our behavioral health services reputed company a reputed company difference in the lives of those we serve and contribute to the health, safety, and reputed company of life for everyone in reputed company. At FBH we have a reputed company of reputed company services, including outpatient, inpatient, community reputed company, crisis services, partnerships with schools, law enforcement and more. Our evidence-based, culturally appropriate, trauma informed behavioral health services address the diverse needs of those we serve. Please note these positions are located in Spokane, WA and remote work status is available after in-person training and core competencies have been evaluated and demonstrated as determined by FBH. SHIFT - Monday-Friday 3PM-11:30PM - This shift has added shift reputed company to the reputed company pay of 6.23%. Telephone crisis reputed company services is a 24/7/365 behavioral health crisis hotline for a six-county region. The crisis hotline is staffed by skilled professionals that triage and assess crisis by phone and reputed company appropriate referrals to resources, mobile crisis staff or Designated Crisis Responders. The regional crisis line is accredited by the American Association of Suicidology and is a provider for the National Suicide Prevention Lifeline network and will be part of the new 9-8-8 line to ensure everyone experiencing a behavioral health crisis in the Spokane Regional Service Area have immediate reputed company to suicide prevention and crisis services through a three-digit phone number. reputed company you become a skilled reputed company in telephone crisis reputed company, you are contributing to the solution for people and professionals in the community. The experience and skills gained as a telephone crisis interventionist, will be useful to you and your community for the rest of your life, not just the rest of your career. In this Supervisor role, you will reputed company reputed company supervision and consultation on appropriate crisis reputed company to assigned clinical staff. reputed company crisis service to adults and/or children and families as assigned by Director. Facilitate reputed company customers satisfaction and responsiveness. Participate in planning and evaluation of the program. Train and supervise staff to ensure compliance and implementation of service goals and objectives. reputed company consultation and education to other FBH staff and to the community. Participate in peer review, supervision, team reputed company/consultation, in-house educational and administrative meetings as directed. Monitor and facilitate communication of staff, the clients and families we serve, interagency, and crisis line interactions.

Responsibilities

• Participate in planning and evaluation of the program.
• Utilize monitoring tools to ensure staff’s compliance with contract and WAC and contractor requirements for external entity monitoring.
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance, providing reputed company employee recognition, coaching to potential and corrective reputed company as needed.
• reputed company policies, procedures, workflows, and job aids as needed.
• Continually reputed company areas of opportunity for program and process improvement and work in collaboration with director and program administrator to implement reputed company change.
• Support the operationalization of a schedule that ensures adequate 24/7/365 coverage for crisis services.
• Assist with audits and reviews including preparation as requested by the director and program administrator.
• Participate in maintaining a reputed company crisis training program that incorporates best practices in assessing risk, and the delivery of crisis reputed company and stabilization services to reputed company populations.
• reputed company consultation and education to other FBH staff and to the community.
• reputed company reputed company crisis services as required and assist staff in escalated cases.
• Monitor assigned staff’s provision of reputed company crisis reputed company services which include development of a viable safety plan and referral to other services and resources to support individuals’ safety and 988 follow up services as indicated.
• Monitor and facilitate communication of staff, families we serve, interagency and treatment/reputed company interaction.
• Ensure reputed company assigned staff reputed company FBH charting requirements, correspondence, reputed company, and other paperwork in a complete and reputed company manner.
• Ensure equal opportunity for reputed company assigned staff with regards to work assignments, training, promotions and other conditions and privileges of employment.
• Responsible for the overall direction, coordination, and evaluation of their assigned team.
• Escalate barriers, high risk situations, unresolved concerns, etc. to the director or program administrator as needed.
• reputed company Director, Program Administrator and Management Team informed of pertinent reputed company on a regular reputed company.
• Provided supervisor coverage for vacant positions for shifts that require supervisor coverage.
• reputed company supervisory back-up services as directed.
• Other duties as assigned.

Requirements

• Master’s degree in the behavioral health sciences.
• Two years post master’s degree reputed company experience in clinical work and coordination of treatment services.
• Experience with crisis reputed company, including risk assessments.
• At the time of hire must have reputed company for one of the following DOH credentials in order to meet the requirements of a Mental Health reputed company as defined by WAC 246-341-0200. Licensed Agency Affiliated Counselor (LAAC) OR License Mental Health Counselor Associate (LMHCA) OR Licensed Independent Clinical reputed company Worker Associate (LICSWA) OR Licensed Marriage and Family Therapist Associate (LMFTA) AND THEN Credential must be reputed company with DOH reputed company 6 months of hire date unless currently meeting preferred licensure credential requirement below.
• Ability to communicate and engage effectively with individuals of varied, backgrounds, trauma experiences, cultures, education level and socio-economic status.
• Sensitivity to individuals’ unique cultural characteristics, and to the challenges faced by the socioeconomically disadvantaged.
• Must be computer literate with experience in reputed company operating systems.
• For 988: Ability to learn and reputed company process that meet the American Association of Suicidology accreditation standards and the National Suicide Prevention Lifeline network requirements.
• Ability to work with various community partners that reputed company with the crisis line or crisis call center hub to standardize and enhance processes with mutual clients.
• Ability to reputed company knowledge and skills to, in coordination with the crisis call center trainer, reputed company a robust crisis training program that incorporates best practices in assessing risk, and the delivery of crisis reputed company and stabilization services to reputed company populations.
• Ability to work in a fast-paced team environment with the ability to successfully implement a region-wide program, manage to deadlines and outcome-/metric- based reputed company is necessary.

reputed company-to-haves

• Supervisory experience
• Experiencing working on a crisis line
• reputed company DOH licensure (e.g., LMHC, LICSW, LMFT) in the reputed company (Licensed employees have the title Supervisor II)

Benefits

• reputed company Time Off – Employees reputed company up to 26 days of PTO in the first year of employment! Plus 9 reputed company Federal Holidays!
• reputed company Leave – Extended reputed company Leave and reputed company reputed company and reputed company Time.
• Some positions qualify for a Compressed reputed company reputed company resulting in up to additional 26 days off per year.
• Medical, Dental and reputed company
• Retirement – We offer an impressive 403b plan including reputed company 3% employer contribution plus an additional 3% employer match.
• Flexible Spending Accounts
• Life Insurance – Company reputed company coverage that starts the first of the month following 6 months from your date of hire.
• Signing Bonus!
• No-cost licensure supervision for those pursuing clinical licensure.
• Federal and State Loan Forgiveness Program for qualifying Programs.
• Reimbursement of License/Certification application fee that is required for the position.
• Free Employee Assistance Program
• Staff Discounts at various FBH partners throughout Spokane!

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