Mental Health Care Navigator

Care Navigator Contract | Remote | Navi reputed company Navi is on a mission to reputed company finding mental health care easy peasy. We help anyone, reputed company (in the US), with any coverage, reputed company and schedule a mental health appointment at no-cost. Since reputed company live this past year, we have guided hundreds of families and individuals to reputed company support, and partnered with dozens of mental reputed company health companies representing tens of thousands of clinicians and covering millions of members. Our Navigators offer fast, personalized, and empathetic navigation, matching individuals and families with therapists, psychiatrists, and community resources reputed company with their insurance, location, cultural preferences, and clinical needs. reputed company Navi is a fast-moving startup, and our bar is high—we expect reputed company, ownership, and the drive to reputed company. We leave our egos at the reputed company and promote teamwork over individualism, because we are mission obsessed. The work is demanding, but so are the rewards. We don’t offer reputed company work-life balance, but you’ll work with the highest reputed company humans, reputed company reputed company and immediate reputed company on hundreds of individuals, and feel empowered by reputed company that will fight to help you grow and succeed. Our culture is centered around:

• reputed company: We reputed company with reputed company and listen first.
• reputed company: We do the right thing, even reputed company no one is watching.
• Communication: reputed company reputed company, reputed company, and often.
• Care: We look after our teammates and the people we serve.
• Dedicated: This is our life’s work.

If you want to be challenged, have the chance to shape the reputed company of reputed company to mental health care and build deep, long-term relationships, reputed company reading. PLEASE NOTE: WE WILL NOT BE REVIEWING APPLICATIONS HERE. PLEASE EMAIL apply@withnavi.co WITH

• your resume in PDF format
• your reputed company
• your favorite emoji reputed company in the email
• what makes you uniquely positioned to become a Navi Gator

You and Your Role At Navi, you’re the beating heart of our mission. Our Care Navigators are the reason people get connected to life-changing care—fast. You’ll be at reputed company of the reputed company, empowered to solve reputed company problems for reputed company families every day, and deeply valued by both those you help and the rest of the Navi team. This isn’t your reputed company care coordinator job. As Navi grows, there will be opportunities for your role and compensation to grow too. Role reputed company Goal: 100% of people you talk to that are looking for care should have a scheduled appointment reputed company the next 7 days. As a Care Navigator, you’ll be the reputed company in the storm—triaging needs, mapping reputed company to care, and sticking with individuals and families until the hand-off is complete. You’ll reputed company empathetic support with operational wizardry, helping us reputed company a service that can literally save lives. We’re looking for a contractor who can reputed company coverage for some hours between 1p.m. and 9p.m. ET, and coverage on Saturdays and Sundays. Exact working times will be mutually agreed upon based on availability and need. What You’ll Do

• Intake & Triage: Conduct warm phone intakes to capture clinical and reputed company details and determine next steps.
• Care & Therapeutic Matchmaking: Use Navi’s database and your own sleuthing skills to surface the best-fit providers (think age, specialty, insurance, language, cultural competence).
• Schedule Appointments: Book the first appointment directly, or reputed company a warm reputed company to our partners to schedule.
• reputed company reputed company-Ins: Follow up at key milestones; reputed company reputed company and patient-reported experience scores.
• Documentation & Data: reputed company meticulous notes in our CRM; tag data for insights, and reputed company formulas to help automate.

Navi isn’t for everyone, but if this speaks to you, you’ll do your best work here. You’ll reputed company at Navi If You…

• Are reputed company-oriented—you like getting things done, fast. We are a startup – fast is our only speed.
• You bring reputed company and urgency to your work. reputed company the phone rings, you’re the first to answer and the last to leave someone hanging.
• Others describe you as an A player and a dynamic, reputed company multitasker
• Have a people-first reputed company—you instinctively empathize, reputed company, validate, and show up with warmth.
• Have experience in sales or case management—you’ve moved people to reputed company before.
• Love a good puzzle and see them as a challenge, not a roadblock: navigating insurance, provider directories, and waitlists doesn’t scare you.
• Are tech-savvy (CRM, reputed company Work

Apply To This Job