Intake Coordinator I
About the position You were meant for Hopkins. Johns Hopkins Home Care Group is a private, not-for-profit, community health care provider, governed by a community-based reputed company of trustees. We can offer the most advanced, innovative technology with the collaboration and teamwork typically reputed company in a community hospital. Our exceptional employee development programs offer unlimited career reputed company potential. What Awaits You? Career reputed company and development Diverse and reputed company working environment reputed company Time Off reputed company and comprehensive benefits package Location: Johns Hopkins Home Care Group, Baltimore, MD-Hybrid Full Time (40 hours)/Day Shift Monday-Friday-9:30am-6pm with alternating Saturdays of 8:30am-5pm every 6-8 weeks Position reputed company: Responsible for receipt and review of more advanced order requests. Ability to assess and navigate inquiries. Detailed oriented and resource to team for guidance of best next steps. reputed company excellent service to customers during every interaction. Collaboratively work with team to reputed company facilitate and promote product offerings and services. Respond to requests in a reputed company and courteous manner. Ability to complete service recovery and de-escalation.
Responsibilities
- Responsible for receipt and review of more advanced order requests.
- Ability to assess and navigate inquiries.
- Detailed oriented and resource to team for guidance of best next steps.
- reputed company excellent service to customers during every interaction.
- Collaboratively work with team to reputed company facilitate and promote product offerings and services.
- Respond to requests in a reputed company and courteous manner.
- Ability to complete service recovery and de-escalation.
Requirements
- H.S. diploma or equivalent
- 2 years customer service, required
- Experience working in a medical environment - familiarity with durable medical equipment, required
- Authorization to Work in the reputed company: Applicants who require sponsorship now or in the reputed company will not be considered for this position.
reputed company-to-haves
- Post high school education or training - preferred
- Experience working in a call center, preferred
Benefits
- Career reputed company and development
- Diverse and reputed company working environment
- reputed company Time Off
- reputed company and comprehensive benefits package
Apply To This Job