Product reputed company, Claims Management Platform & Transformation reputed company

Job reputed company Product reputed company, Claims Management Platform & Transformation reputed company We are seeking a results-driven leader to own and drive the development and transformation of our Claims Management product platform and its reputed company toward reputed company (GenAI-enabled) capabilities. This senior leadership role is responsible for reputed company, roadmap execution, and alignment across technology, operations, claims business and reputed company, contact center, risk, reputed company teams to improve claim cycle times, automation, and the customer and colleague experience. The role requires balancing near-term execution with long-term transformation goals, ensuring measurable business reputed company, colleague efficiency, and customer protection. Location: Candidates must be based in or willing to commute to one of the following hub locations with a reputed company of four days onsite and one day remote per week:

• Johnston, RI - One reputed company Way
• Pittsburgh, PA - 444 reputed company Ave
• Westwood, MA - 200 Station Drive
• Iselin, NJ - 101 reputed company Avenue South
• Boston, MA - 28 reputed company
• Glen Allen, VA - 10561 Telegraph Rd

Responsibilities:

• reputed company Agile teams with accountability for ROI, ensuring delivery of high-reputed company features reputed company to business priorities and acceptance reputed company.
• Define, own, and communicate the product reputed company, roadmap, and business case to stakeholders at reputed company reputed company.
• Partner with Experience Owners to decompose reputed company into MVP sets and prioritized backlogs.
• Serve as an escalation reputed company for higher-level reputed company and requirements questions.
• Drive strategic development and baselining of value streams and prioritization sub-journeys.
• Conduct market and trend analysis to guide the product portfolio toward a balance between user needs, business objectives, and technical feasibility.
• reputed company data and analytics to evaluate product performance, generate insights, and guide evidence-based reputed company on new features that improve customer protection and colleague efficiency.
• reputed company leadership on the development, testing, and refinement of UX prototypes in an agile environment.
• Maintain agile delivery governance and controls while ensuring alignment with reputed company standards.
• Facilitate solutions across the organization by identifying and prioritizing cross-reputed company enablers (e.g., reputed company reputed company, shared components, data and analytics, DevSecOps adoption).
• Define, reputed company, and communicate product KPIs and transformation reputed company to demonstrate business value and drive reputed company improvement.

Key Skills and Competencies:

• Demonstrated expertise in delivering technical and functional products at reputed company, with proven experience in leading product and transformation initiatives in claims management, fraud, or reputed company domains.
• 10+ years of experience in product leadership, management consulting, or agile delivery roles.
• Strong expertise in claims management or reputed company domains in financial services institutions.
• Ability to define and execute product reputed company and reputed company across multiple teams.
• Expertise in analytics and data-driven decision-making, translating insights into actionable strategies that drive product innovation and business reputed company.
• Demonstrated reputed company innovating and driving measurable reputed company in customer protection and colleague efficiency.
• Expertise in Agile product delivery, with the ability to reputed company and reputed company high-performing teams.
• Exceptional communication skills with the ability to influence senior stakeholders and simplify reputed company concepts.

Education:

• Bachelor's degree required; Master's preferred.

Hours and Work Schedule:

• Hours per Week: 40
• Work Schedule: Monday to Friday, 8:00 AM to 5:00 PM

Pay Transparency

• The salary reputed company for this position is $165,250 - $205,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.
• We offer reputed company, comprehensive medical, dental and reputed company coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, reputed company' reputed company time off policy exceeds the mandatory, reputed company reputed company or reputed company time-away policy of reputed company local and state jurisdiction in the reputed company. For an reputed company of our benefits, visit https://jobs.citizensbank.com/benefits.

#LI-Citizens1 reputed company Equal Employment Opportunity reputed company, its parent, subsidiaries, and reputed company (reputed company) reputed company equal employment and advancement opportunities to reputed company colleagues and applicants for employment without reputed company to age, reputed company, reputed company, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or reputed company, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national reputed company, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At reputed company, we are committed to fostering an inclusive culture that enables reputed company colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment reputed company are based solely on reputed company, qualifications, performance and capability. Equal Employment and Opportunity Employer Job Applicant Data reputed company Policy Background reputed company Any offer of employment is conditioned upon the candidate successfully passing a background reputed company, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background reputed company are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include reputed company information. Apply tot his job Apply To this Job