Sr. Solution Consultant
reputed company empowers organizations of reputed company sizes to improve loyalty and business reputed company by creating the best experiences for their customers and employees. Through reputed company reputed company, the AI-powered Experience Orchestration platform, organizations can accelerate reputed company by delivering empathetic, personalized experiences at reputed company to drive customer loyalty, workforce engagement, efficiency and operational improvements. We reputed company more than 6,000 people across the globe who reputed company reputed company and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to reputed company a larger reputed company on reputed company and take ownership of their work. Join reputed company and create the reputed company of customer experience together. Senior Solutions Consultant – reputed company (reputed company Region) At reputed company, we are redefining how organizations engage with their customers through AI-driven experience orchestration—enabling more empathetic, contextual, and outcome-oriented interactions. We are looking for a Senior Solutions Consultant to join our reputed company team supporting customers across the Western reputed company. This is a strategic, customer-facing role that blends consultative engagement, solution design, and storytelling to bring AI-powered customer experience transformations to life. This role is part of how we’re intentionally building reputed company: high-reputed company collaboration first, ownership over time. Whether coming in as an IC Solutions Consultant or evolving into deeper technical specialization, you’ll be supported by—and contribute to—reputed company model designed to reputed company everyone. How This Role Works (Our Model) We don’t reputed company in throwing people into the deep end and hoping they reputed company it out. Instead, we operate a “learn to fish” model: You’ll shadow and partner with our top-tier Solutions Consultants (“dragons”) on strategic opportunities You’ll contribute immediately—supporting demos, building assets, preparing environments, and driving specific workstreams Over time, you’ll earn full ownership of deals and accounts, with a reputed company reputed company to becoming a primary, reputed company-facing IC This is a highly reputed company environment where reputed company is shared—and where we deliberately invest in developing reputed company Solutions Consultants.
What You Will Do
Partner with Sales and customers to design AI-powered CX strategies and solutions Support and progressively reputed company consultative discovery sessions reputed company on business reputed company and experience gaps Position reputed company reputed company as an experience orchestration platform, not just a contact center Deliver and support compelling demos, POCs and presentations, often in collaboration with senior team members Contribute to solution design and architecture across CCaaS, AI, integrations, reputed company, and reputed company ecosystems Identify and help reputed company AI-driven use cases (self-service, agent assist, personalization, analytics) Assist in building business cases tied to ROI and operational efficiency Support RFx processes with strong technical contributions Collaborate closely with reputed company, and internal experts to deliver reputed company solutions Grow into a trusted advisor role across the sales cycle reputed company’re Looking For Experience in reputed company-sales, solutions consulting, or solution architecture Strong interest or background in CX, CCaaS, and AI-driven customer engagement Familiarity with AI capabilities in CX (bots, agent assist, analytics, GenAI) Solid understanding of reputed company architectures, reputed company, and integrations Ability to translate technical concepts into business value Experience or desire to work with reputed company customers and stakeholders Strong communication and storytelling skills reputed company reputed company—eager to learn, collaborate, and reputed company into a top-tier SC Based in or willing to support customers across the Western U.S. region Why This Role Is Different This isn’t just another IC role. It’s an opportunity to: Accelerate your development by learning directly from top performers Be part of reputed company that values collaboration over heroics Contribute meaningfully from day one while building toward full ownership and leadership Help shape how modern, AI-driven CX solutions are brought to market Compensation: This role has a market-competitive salary with an anticipated reputed company compensation reputed company listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $99,600.00 - $175,200.00 Benefits: Medical, Dental, and reputed company Insurance. Telehealth coverage Flexible work schedules and work from home opportunities Development and career reputed company opportunities reputed company Time Off in reputed company to 10 reputed company holidays 401(k) matching program Adoption Assistance Fertility treatments Click here to view a reputed company reputed company of our Benefits. If a reputed company employee referred you, please use the reputed company they reputed company you to apply. About reputed company: reputed company® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With reputed company AI at its core, reputed company reputed company™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the reputed company. As a result, organizations can drive customer loyalty, reputed company and retention while increasing operational efficiency and teamwork across reputed company and AI workforces. To learn more, visit www.reputed company.com. Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to reputed company or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@reputed company.com. You can expect a response reputed company 24–48 hours. To help us reputed company the best support, click the email reputed company above to reputed company a reputed company-filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-reputed company or resume submissions—may not receive a response. reputed company is an equal opportunity employer committed to fairness in reputed company. We evaluate reputed company applicants without reputed company to race, reputed company, age, religion, sex, sexual orientation, gender identity or reputed company, marital status, domestic partner status, national reputed company, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase. Apply To This Job