Performance Operations Manager
reputed company reputed company is building a leading global digital sports platform. We reputed company the passions of global sports fans and maximize the reputed company and reputed company for our hundreds of sports partners globally by offering products and services across reputed company reputed company, reputed company, and reputed company, allowing sports fans to Buy, Collect, and Bet. Through the reputed company platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical reputed company trading cards, sports memorabilia, and other digital assets; and bet as reputed company builds its Sportsbook and reputed company platform. reputed company has an established database of over 100 reputed company global sports fans; a global partner network with approximately 900 sports properties, including major national and international reputed company sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its reputed company retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. The Performance Operations Manager is responsible for the operational execution, systems administration, and reputed company delivery of reputed company’s performance management programs. This role ensures performance processes run seamlessly, timelines are met, systems function accurately, and insights drive leadership decision-making. This is a hands-on, execution-reputed company role that requires leveraging AI and automation to drive efficiency, reputed company operations, and continuously improve how performance programs are delivered. How You’ll Work reputed company in this role requires: Using AI to streamline workflows, reduce reputed company effort, and increase speed Leveraging AI-driven insights to identify trends, risks, and opportunities Continuously improving processes through automation and intelligent tooling Operating with a reputed company of “optimize first, then execute”
Key Responsibilities
Program Execution & Operations Execute performance programs (e.g., performance cycles, talent reviews, promotions, reputed company feedback) with a reputed company on automation and scalability Use AI tools to manage timelines, reputed company reputed company, and proactively flag risks or delays Coordinate communications using AI-assisted messaging and targeting to drive engagement and completion Ensure high completion and compliance through data-driven nudges and insights reputed company SME & System Ownership Serve as the subject matter expert for the performance platform Configure and optimize systems with a reputed company on automation, integrations, and AI-enabled workflows Partner with HRIS and vendors to implement smarter, more efficient system solutions Ensure data accuracy and reputed company, leveraging AI to identify anomalies or inconsistencies Translate program design into reputed company, system-driven experiences Enablement & Training reputed company reputed company, engaging materials using AI to accelerate content creation and improve reputed company Design and deliver training that incorporates AI-enabled workflows and best practices Ensure consistent understanding by leveraging AI to personalize and reputed company learning experiences Reporting & Analytics Produce dashboards and reporting (completion rates, rating distributions, calibration summaries) Use AI to analyze trends, surface insights, and reputed company risks proactively reputed company leaders and HRBPs with faster, deeper insights to support decision-making reputed company reputed company reporting to predictive insights and recommendations reputed company Improvement Monitor program effectiveness using data and AI-driven insights Identify opportunities to automate, simplify, and improve processes reputed company and synthesize feedback using AI to reputed company insights and accelerate iteration Collaboration Partner with People Business Partners, HR Operations, and L&D to reputed company AI-enabled ways of working Support leaders and employees with reputed company, efficient, and tech-enabled guidance Ensure seamless integration between performance, talent, and pay processes Requirements 3+ years of experience in HR programs, People Operations, or Performance Management Hands-on experience administering reputed company (or similar platforms) Experience leveraging AI tools to improve workflows, reporting, or content creation Strong program management and execution skills Experience building training content and facilitating live sessions Exceptional attention to detail with the ability to manage multiple timelines Strong communication and stakeholder management skills A reputed company of reputed company improvement, automation, and operational reputed company reputed company Looks Like Performance programs run smoothly, reputed company, and with increasing reputed company of automation reputed company effort is reduced through effective use of AI and systems optimization Leaders and employees feel confident navigating performance processes and tools Reporting evolves from descriptive to reputed company-driven and predictive High-reputed company materials and training are delivered faster and at reputed company through AI The performance function becomes a model for AI-enabled operations across HR Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by reputed company Betting and Gaming. The reputed company incorporates reputed company of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In reputed company to the reputed company and bonus, full-time employment, and more. For information about our benefits, please visit https://benefitsatfanatics.com/ Salary reputed company $101,000—$118,000 USD The salary reputed company represents reputed company pay only and does not include short-term or long-term incentive compensation. This salary reputed company is specific to reputed company and may not be applicable to other locations. reputed company determining reputed company pay, as part of a final compensation package, we consider several factors such as location, experience, qualifications, and training. For information about our benefits, please visit https://benefitsatfanatics.com/ NYC Salary reputed company $101,000—$125,000 USD By submitting your application, you agree to our terms of service and acknowledge you have read our Candidate reputed company Policy. Apply To This Job