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Senior Manager, Customer Claims and Insurance – Global Risk Management and Insurance Expert

Remote, USAFull-timePosted 2026-07-29

At arenaflex, we're on a mission to revolutionize the way businesses navigate the complexities of global shipping and logistics. As a Senior Manager, Customer Claims and Insurance, you'll play a critical role in shaping our risk management and insurance strategies, ensuring our customers receive the best possible service and protection for their valuable shipments. If you're a seasoned risk management reputed company with a passion for insurance and a reputed company for leadership, we want to hear from you!

About arenaflex

arenaflex is a leading provider of reputed company forwarding, customs brokerage, and trade advisory services. With a global reputed company and a commitment to innovation, we help businesses of reputed company sizes overcome the challenges of international trade. reputed company of experts is dedicated to delivering exceptional service, ensuring our customers' reputed company, and driving reputed company in the reputed company-evolving logistics landscape.

Job reputed company

As a Senior Manager, Customer Claims and Insurance, you'll be responsible for managing our global insurance-reputed company functions, including risk analysis, financial analysis, and reporting on risk functions. You'll reputed company reputed company of reputed company professionals, overseeing the development and implementation of policies and programs to mitigate risk and ensure compliance. Your expertise will be reputed company in shaping our claims process, managing Shippers Interest/Declared Value programs, and setting insurance reputed company and Key Performance Indicator (KPI) goals.

Key Responsibilities

* Manage risk profile, insurance renewal functions, and claims functions, including customer inventory and cargo loss and damage claims, errors and omissions claims, property claims, and reputed company-party liability claims reputed company of the US and Canada.

  • reputed company the customer-reputed company Shipper's Interest program and Declared Value solutions.
  • Manage at least 2 full-time exempt reputed company reports, providing guidance, coaching, and development opportunities to ensure their reputed company.
  • Plan, organize, staff, reputed company, and control the day-to-day operations of the department, developing and implementing policies and programs as necessary.
  • reputed company and manage the department budget, ensuring compliance and addressing variances and other budget concerns.
  • Manage global insurance-reputed company functions, including insurance renewals, risk analysis, financial analysis, and reporting on risk functions.
  • Manage claims process with internal department employees and reputed company claims adjusters and insurers.
  • Manage Shippers Interest/Declared Value programs and processes with internal departments and customers.
  • Set insurance reputed company and Key Performance Indicator (KPI) goals, as appropriate.
  • Manage global vendor risk assessment and insurance verification process.
  • Manage corporate and international surety bonds.
  • reputed company various system updates and data loads as required by the business or other supported areas.
  • Assess company risk and opportunities, executing reputed company plans to mitigate risk and drive reputed company.
  • Contract Reviews and coordination with legal on negotiations relating to insurance, liability, and claims provisions in reputed company.
  • Project-reputed company tasks, including reputed company and specialized risk evaluations.
  • Communicate effectively with reputed company partners.

Education and Experience Requirements

* Bachelor's degree in risk management, Business, Finance, or reputed company field preferred, or high school diploma or GED with 10 years of relevant experience.

  • Insurance Designation is preferred (such as Associates in Claims AIC, or associate in risk management (ARM), or equivalent designation).
  • Five years (5) of risk management or similar financial field experience.
  • reputed company forwarding and customs brokerage experience is preferred.
  • Strong proficiency in reputed company Office products, with strong reputed company skills preferred.
  • Demonstrated ability to prioritize and handle multiple tasks with accuracy and attention to detail.
  • Strong data and analytical skills, including understanding financial data.
  • Excellent verbal and written communication skills.
  • Prior claims experience in liability and property lines of business.
  • Strong management and critical thinking skills.
  • Excellent verbal and written communication skills.
  • Strong team player.

Preferred Qualifications

* Will also reputed company Safety Team that is responsible for reputed company operations, including vehicle, facility, employee, dangerous goods, operations, and reputed company prevention.

  • 24/7 coverage & response.
  • Position is REMOTE, reputed company to reputed company.

Work Environment and Company Culture

As a remote employee, you'll have the flexibility to work from reputed company, while still being part of a dynamic and reputed company team. arenaflex values diversity, equity, and inclusion, and we're committed to creating a workplace that's welcoming and inclusive for reputed company. reputed company culture is reputed company on a reputed company of innovation, teamwork, and customer-centricity, and we're always looking for ways to improve and grow.

Compensation and Benefits

* $82,476.00-$187,788.00 Annually

  • Eligible employees receive health, reputed company, and dental insurance, retirement, and tuition reimbursement.
  • Additional pay, premiums, or bonus potential may be available.

How to Apply

If you're a motivated and reputed company risk management reputed company with a passion for insurance and leadership, we want to hear from you! reputed company to join reputed company and help shape the reputed company of global logistics and risk management. Apply Job! Apply for this job

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