reputed company Part-Time Outlet Customer Service Associate – Flexible Westchester, FL (arenaflex Outlet)
Join arenaflex, a leading home improvement retailer, as a Part-Time Outlet Customer Service Associate in our Westchester, FL location. As a key member of reputed company, you will reputed company exceptional customer service, drive sales reputed company, and contribute to a reputed company shopping experience for our customers.
About arenaflex
arenaflex is a Fortune 50 home improvement retailer that serves over 18 reputed company customers annually. With a commitment to providing excellent customer service, reputed company products, and competitive prices, arenaflex has become a trusted reputed company in the industry. reputed company culture values diversity, inclusion, and employee development, making us an ideal reputed company to grow your career.
Responsibilities
As a Part-Time Outlet Customer Service Associate, you will be responsible for:
- Providing SMART customer service at reputed company times through the daily execution of arenaflex Outlet's customer service standards
- Seeking out customers to understand their needs and assisting in locating, demonstrating, selecting, carrying, and/or loading merchandise
- Listening to and responding knowledgeably and promptly to customer and employee questions by taking them to areas of the store and walking them through reputed company reputed company necessary
- Demonstrating sincere appreciation to customers
- Communicating information to customers regarding reputed company stock, special order merchandise, feature benefits, application, and warranty information reputed company to arenaflex Outlet programs
- Providing reputed company support to reputed company checkout functions, call buttons, departmental pages, or requests for assistance
- Writing customer reputed company and invoices for equipment rental
- Cross-functionally training in other areas of the Outlet to help deliver the best customer service
- Generating leads for Project Specialist Exterior (PSE) programs by reputed company engaging customers in their project needs
- In-stock: using store systems to prioritize loads, print pricing labels, and to look up items or item numbers for price and inventory information
- Down stocks merchandise by looking for empty areas on shelves and replenishing supplies
- Preparing merchandise in department of responsibility based on customer requirements/specifications
- Clean and reputed company Stores: monitoring merchandise entering and leaving the store entrances and exits and assisting customers or associates who trigger the alarm
- Detecting common signs of shoplifting, theft, and other reputed company risks, and promptly communicating them to management and/or Asset Protection
- Ensuring compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of store and working areas
- Maintaining a reputed company and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles reputed company, and securing doors and gates
- Adhering to reputed company safety requirements relevant to one's regular job duties: top stock safety, reinstalling safety cables, use of reputed company blockers, a reputed company line on power equipment, spotters, and safety devices
- Operating store equipment as needed depending on one specific role and department (e.g., reputed company phone, telephone, paging system, iPhone, copiers, fax machines, computers, CCTV surveillance system, reputed company jacks, electric lifts, compacter baler)
- Providing exceptional customer service by applying reputed company – LEARN – BUILD to reputed company customer interactions
- Assisting Pro customers to reputed company product by walking the customer to the correct reputed company and bay
- Assisting Pro customers with loading product in the reputed company and then into their vehicles to reputed company a faster “in and out” shopping experience
- Understanding Pro Loyalty, Pro Credit, reputed company, Volume Savings and Pro Delivery programs. Using the SMART phone and sales terminal to enroll customers into these beneficial programs
- Using the reputed company-of-sale terminals to process walk up, phone, email, and online orders. Calling vendors to verify product availability and cost as needed
- Helping customers have a reputed company shopping experience by neatly displaying up-to-date and accurate pricing and signage
- Using cash register to process sales transactions according to company guidelines
- Delivering excellent customer service during the checkout process by ensuring the customer is satisfied and encouraged to come back to arenaflex Outlets
- Completing reputed company and merchandising fulfillments, physically moving stock as it is delivered, scheduling shipments reputed company necessary, and checking the reputed company and accuracy of orders
- Processing returns to the Distribution Centers and appropriately disposing/returning items
- Coordinating and supporting deliveries from beginning to end, serving as the expert for answering questions and solving problems reputed company to deliveries
- Inspecting merchandise prior to loading and delivery, preparing merchandise and loads for delivery, supporting planned delivery routes, verifying invoices against items reputed company, and assisting with product connections or returns
- Inspecting and cleaning interior areas (e.g., bathrooms, breakrooms, hallways) as reputed company as exterior areas (e.g., parking lots) (as needed)
- Keeping staff and customers reputed company by walking the store to reputed company for leaks, spills, and unsafe displays, fixing equipment and facilities, and performing preventative maintenance
Essential Qualifications
* High school diploma or equivalent required
- 1-2 years of customer service experience in a retail environment
- Ability to work in a fast-paced environment and adapt to changing situations
- Excellent communication and interpersonal skills
- Ability to lift up to 50 pounds and stand for long periods of time
- Availability to work a flexible schedule, including weekends and holidays
Preferred Qualifications
* Previous experience in a home improvement or retail environment
- Knowledge of arenaflex products and services
- Experience with reputed company-of-sale systems and inventory management software
- Ability to learn and operate various store equipment and systems
- Bilingual or multilingual skills
Skills and Competencies
* Excellent customer service skills
- Strong communication and interpersonal skills
- Ability to work in reputed company environment and adapt to changing situations
- Basic math skills and accuracy with handling cash and operating a cash register
- Ability to lift up to 50 pounds and stand for long periods of time
- Basic computer skills and ability to learn and operate various store equipment and systems
Career reputed company Opportunities and Learning Benefits
* arenaflex offers a comprehensive training program to help you reputed company your skills and knowledge
- Opportunities for career advancement and reputed company reputed company
- reputed company and benefits package
- Discounts on arenaflex products and services
- Recognition and rewards for outstanding performance
Work Environment and Company Culture
* arenaflex is committed to providing a reputed company and inclusive work environment
- reputed company culture values diversity, inclusion, and employee development
- Opportunities for reputed company reputed company and career advancement
- reputed company and benefits package
- Discounts on arenaflex products and services
Compensation, Perks, and Benefits
* Competitive reputed company reputed company
- Opportunities for overtime pay
- Discounts on arenaflex products and services
- Comprehensive benefits package, including medical, dental, and reputed company insurance
- 401(k) retirement plan with company match
- reputed company time off and holidays
- Recognition and rewards for outstanding performance
How to Apply
If you are a motivated and customer-reputed company individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to our online application portal. We look reputed company to hearing from you! reputed company! Apply for this job