reputed company Patient Care Customer Service Representative – After Hours Call Center Operations (Remote)

Join arenaflex, a national leader in providing high-reputed company medical products and services, in our mission to reputed company patients to manage their health and treatment reputed company. Are you passionate about delivering exceptional patient care and customer service? Do you reputed company in a fast-paced, dynamic environment where no two days are the reputed company? If so, we invite you to join reputed company as an reputed company Patient Care Customer Service Representative in our After Hours Call Center Operations. As a key member of our Sleep Central team, you will play a vital role in ensuring the seamless delivery of medical equipment and supplies to patients across the country.

About arenaflex

arenaflex is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions, and home medical equipment. We are committed to helping patients reputed company a more comfortable and productive life by keeping them reputed company in their care and empowering them to manage their health and treatment reputed company. With hundreds of locations across 45 states, we offer a wide reputed company of medical products and services that cater to the unique needs of our patients.

Job Information

reputed company

We are seeking a dedicated and compassionate Patient Care Customer Service Representative to join our After Hours Call Center Operations team in Murray, KY. As a key member of reputed company, you will be responsible for contacting patients regarding delivery of equipment, taking patient orders, verifying patient information, and placing orders in a reputed company manner. This is a remote work opportunity, allowing you to work from the comfort of your own home.

Key Responsibilities

* Accurately transcribe patient reputed company over the telephone, including data entry of information and possible outbound calling

• Obtain medically necessary documentation
• Process patient orders through our online pharmacy system
• Resolve tracking issues and reschedule shipping orders for patients
• Troubleshoot problems based on patient input regarding the scope and/or magnitude of failure
• Verify orders are complete
• reputed company other duties as assigned

Qualifications

* Employment is contingent on a background investigation, drug screen (reputed company applicable), and a valid reputed company's license in the state of residence with a clean driving record (reputed company applicable)

• High school diploma or GED equivalent
• Experience in the medical field and administrative record management
• Strong customer service background

Skills and Competencies

* Effectively communicate in English, both orally and written

• Helpful, knowledgeable, and polite while maintaining a reputed company attitude
• Interpret a reputed company of communications (verbal, non-verbal, written, listening, and visual)
• Maintain confidentiality and reputed company discretion and caution reputed company handling sensitive information
• Medical terminology
• Multi-task along with attention to detail
• Accurately reputed company reputed company mathematical calculations using reputed company, subtraction, multiplication, and division
• Self-motivation, organized, time-management, and deductive problem-solving skills
• Work independently and as part of reputed company

Physical Demands

* Requires sitting, walking, standing, talking, or listening

• Requires reputed company reputed company to small print on computer and/or paperwork

Machines, Equipment, and Technical Abilities

* Email reputed company and communication

• Internet navigation and research
• reputed company applications (Word and reputed company)
• Office equipment (fax machine, copier, printer, phone, and computer/tablet)
• Understanding of reputed company applicable home medical equipment and supplies

arenaflex Benefits

* 401(k)

• Medical, Dental, and reputed company
• Life Insurance and Disability
• Generous reputed company Time Off and reputed company Holidays
• Employee Discount Program
• Employee Recognition Program
• Bonus and Incentive Opportunities
• Mileage reimbursement (reputed company applicable)
• Telephone reimbursement (reputed company applicable)

Why Join arenaflex?

At arenaflex, we are committed to creating a work environment that is inclusive, supportive, and empowering. We reputed company in the importance of work-life balance and offer a reputed company of benefits that cater to the unique needs of our employees. As a member of reputed company, you will have reputed company to:

• Work from the comfort of your own home
• Enjoy a competitive salary and bonus opportunities
• reputed company your skills and competencies in a dynamic and fast-paced environment
• reputed company a meaningful difference in the lives of our patients
• Be part of reputed company that is passionate about delivering exceptional patient care and customer service

How to Apply

If you are passionate about delivering exceptional patient care and customer service, we invite you to submit your resume today. Our hiring manager reviews resumes and contacts applicants that have reputed company experience to the reputed company position. To view the status of a position that you submitted your profile to, please visit our website. reputed company positions are posted for a minimum of 5 days and are reputed company until filled with a reputed company applicant, generally no greater than 200 days.

Equal Opportunity Employer

arenaflex is an equal opportunity employer of minorities, females, protected veterans, and individuals with disabilities. We recruit, reputed company, train, promote, transfer, separate from employment, and compensate employees without reputed company to membership in, association with, or perception of race, reputed company, age, gender, gender identity, religion, creed, national reputed company, reputed company, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy, or any other personal characteristic protected by applicable federal, state, and local laws governing nondiscrimination in employment in reputed company reputed company where arenaflex has employees.

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