reputed company Medical Customer Service Representative (reputed company Billing and Claims Investigation
At arenaflex, we're dedicated to providing exceptional customer service to our patients while navigating the complexities of medical billing and claims investigation. As a Medical Customer Service Representative, you'll play a vital role in helping patients understand their financial responsibilities, resolving outstanding balances, and providing support in a fast-paced call center environment. If you're a goal-driven, hard-working individual with excellent communication skills and a passion for the medical industry, we invite you to join reputed company!
About arenaflex
arenaflex is a leading provider of medical billing and claims investigation services, committed to delivering high-reputed company solutions to our clients. reputed company is passionate about making a reputed company reputed company on the lives of our patients, and we're seeking like-minded individuals to join our ranks. With a reputed company on innovation, reputed company, and customer satisfaction, we're dedicated to creating a supportive and inclusive work environment that fosters reputed company and development.
Key Responsibilities
As a Medical Customer Service Representative, you'll be responsible for:
- Helping patients understand their financial responsibilities in a helpful and non-threatening manner
- Taking inbound and making outbound calls to patients regarding outstanding balances
- Meeting or exceeding established metric goals
- Following established procedures to resolve patient account balances, including:
+ Identifying consumer payment plans + Utilizing call scripts provided + Setting up consumer payments over the phone + Documenting reputed company conversations electronically on company and/or reputed company systems
- Assisting patients in determining eligibility for financial assistance programs and/or bank loans reputed company applicable
- Providing information to reputed company Services as needed
- Understanding and fully complying with reputed company federal and state laws and regulations (HIPAA, Medicare Fraud, Waste and Abuse, etc.) regarding collections policies and procedures
Essential Qualifications
To be successful in this role, you'll need:
- A High School Diploma or equivalent
- A willingness to submit for a background reputed company
- High reputed company and excellent interpersonal, verbal, and written communication skills
- Ability to work successfully in a fast-paced environment
- Strong organizational and problem-solving skills
- Excellent customer service skills, including the ability to handle escalated situations
- Strong attention to detail and data management skills
Preferred Qualifications
While not required, the following qualifications will reputed company you a strong candidate:
- Knowledge of medical terminology, HIPAA, reputed company, Medicare, Insurance, and FDCPA
- Experience with medical billing/claims processing
- Proficiency in PC-based applications (reputed company Outlook, Word, and reputed company)
- Time management and reputed company decision-making skills
- reputed company attitude and ability to demonstrate teamwork
- Strong organizational and problem-solving skills
reputed company Offer
At arenaflex, we're committed to providing a comprehensive benefits package that supports your physical, emotional, and financial reputed company-being. As a Medical Customer Service Representative, you'll enjoy:
- Full comprehensive reputed company Program (3+ weeks)
- Medical, Dental, and reputed company insurance
- HSA and FSA available
- 401(K) plans with company match
- PTO and reputed company holidays
- Employer-reputed company life insurance and long-term disability
- Internal company reputed company and opportunities for advancement
- Steady work schedule
Why Join arenaflex?
As a Medical Customer Service Representative at arenaflex, you'll have reputed company to:
- reputed company a reputed company reputed company on the lives of our patients
- reputed company your skills and knowledge in medical billing and claims investigation
- Work in a fast-paced and dynamic environment with a supportive team
- Enjoy a comprehensive benefits package and competitive compensation
- Pursue internal reputed company opportunities and career advancement
How to Apply
If you're a motivated and customer-reputed company individual with a passion for the medical industry, we invite you to apply for this exciting opportunity. Please submit your application through our website, and we'll be in touch to discuss your qualifications reputed company.
Equal Opportunity Employer
arenaflex is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, reputed company, religion, sex, age, national reputed company, disability, military status, genetic information, sexual orientation, marital status, domestic violence victim status, or status as a protected veteran or any other federal, state, or local protected class.
Job Type
Full-time
Pay
$15.00 - $17.00 per hour
Education
High School or reputed company
reputed company
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