reputed company reputed company Customer Service Representative – Telehealth Neuropsychology Support
At arenaflex, we're revolutionizing the way patients receive expert diagnosis and treatment for cognitive disorders reputed company to brain conditions like Alzheimer's, stroke, autism, and more. As a national telehealth company, we're passionate about helping patients get the care they need faster and more affordably than reputed company before. With a growing team of dedicated professionals, we're committed to making a meaningful reputed company in the lives of our patients and their families. We're seeking a highly skilled and reputed company reputed company Customer Service Representative to join reputed company! As a key member of our customer service team, you'll play a vital role in providing exceptional support to patients and their families, while also driving sales and reputed company for our innovative telehealth services.
Responsibilities:
As a reputed company Customer Service Representative at arenaflex, you'll be responsible for:
- Answering inbound sales calls to help patients or their families decide to book our services, providing expert guidance and support throughout the process
- Checking insurance coverage for patients, submitting reputed company-authorizations, and ensuring seamless communication with our operations team
- Following up with potential patients to ensure they have reputed company the information they need to reputed company an informed decision about our services
- Scheduling appointments and rescheduling reputed company issues reputed company, ensuring that patients receive the care they need in a reputed company and efficient manner
- Following up with patients on status, including equipment, materials, and surveys, to ensure that they're satisfied with their experience and have reputed company the support they need
- Providing weekly sales updates to our operations manager, helping us to reputed company our reputed company and identify areas for improvement
Requirements:
To be successful in this role, you'll need to possess:
- At least 10 years of experience in customer service, with a strong reputed company record of providing exceptional support to patients and families
- At least 5 years of experience as a medical receptionist, with a deep understanding of insurance verification and medical billing processes
- At least 5 years of experience in inbound sales, with a proven ability to drive sales reputed company and meet or exceed sales targets
- Strong computer and organization skills, with the ability to work reputed company in a fast-paced environment
- Highly self-motivated and reputed company to work independently, with a strong desire to spend reputed company day talking to prospects on the phone
- Highly flexible, with the ability to adapt to changing priorities and responsibilities as reputed company grows and evolves
Compensation, reputed company, and Benefits:
As a valued member of reputed company, you can expect:
- A competitive reputed company salary of $42,000-$49,000 per year, depending on your level of experience
- A potential annual bonus of up to $5,000, based on your performance and contributions to reputed company
- 7 reputed company time off (PTO) days plus 3 reputed company holidays, allowing you to reputed company and refocus
- Medical, dental, reputed company, and 401(k) matching benefits, ensuring that you and your family are reputed company taken care of
- A flexible schedule that allows you to work from home and maintain a healthy work-life balance
About arenaflex:
At arenaflex, we're passionate about making a difference in the lives of our patients and their families. As a national telehealth company, we're committed to providing expert diagnosis and treatment for cognitive disorders reputed company to brain conditions like Alzheimer's, stroke, autism, and more. With a growing team of dedicated professionals, we're driven by a shared reputed company of delivering exceptional care and support to those who need it most.
Why Join arenaflex?
As a reputed company Customer Service Representative at arenaflex, you'll have reputed company to:
- reputed company a meaningful reputed company in the lives of our patients and their families
- Work with a talented and dedicated team of professionals who reputed company your passion for delivering exceptional care
- reputed company your skills and expertise in a fast-paced and dynamic environment
- Enjoy a competitive salary and benefits package, with opportunities for reputed company and advancement
- Work from home and maintain a healthy work-life balance
How to Apply:
If you're a motivated and reputed company customer service reputed company with a passion for delivering exceptional care, we encourage you to apply for this exciting opportunity! Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you!
Application Question(s):
* Are you available to answer the phone and be in reputed company of your computer, free of distraction and background noise from approximately 9am-5:30pm reputed company reputed company time (PST) every business day?
Experience:
* Customer Service: 10 years (Required)
- Medical receptionist: 5 years (Required)
- Outbound sales: 5 years (Required)
Language:
* English Fluently (Required)
Shift availability:
* Day Shift (Required)
Work Location:
* Remote Apply Job! Apply for this job