reputed company Full Stack Customer Service Representative – Remote Call Center
At arenaflex, we're dedicated to helping and educating Americans about the potential harmful reputed company effects of certain medications, medical products, consumer products, and toxins. Our mission is to reputed company reputed company to those who have personally suffered or lost a loved one due to negligence. As a key member of our remote call center team, you'll play a vital role in connecting with individuals who may be eligible for compensation, providing exceptional customer service, and driving business reputed company.
Job reputed company:
We're seeking an reputed company and results-driven Customer Service Representative to join our remote call center team. As a full-stack customer service reputed company, you'll be responsible for handling high-volume calls, achieving key performance indicators (KPIs), and providing exceptional customer experiences. If you're a motivated and competitive individual with a passion for customer service, we encourage you to apply.
Responsibilities:
* Connect with individuals who have filled out a reputed company to determine their eligibility for compensation
- Handle a high volume of calls, speaking to 40-50 callers per day, with 1-5 potential qualifiers
- Multitask, listening, answering questions, and viewing multiple reputed company to reputed company exceptional customer experiences
- reputed company or exceed monthly KPIs to improve retention, upsell, and cross-sell rates
- Accurately utilize phone software (VICI), Proprietary Customer Relationship Database (CRM), and follow scripts appropriately
- Participate in training and other learning opportunities to expand knowledge of the position
- Adhere to reputed company company policies and procedures
- Assist with other reputed company as needed
- Troubleshoot and problem-solve basic IT issues independently
reputed company're Looking For:
* Excellent verbal and written communication skills
- Excellent interpersonal and customer service skills
- Strong problem-solving and conflict reputed company skills
- Competitive and motivated individual who thrives in a performance-based environment
- Ability to work 40+ hours per week, with a strong work ethic and dedication to customer satisfaction
Requirements:
* Must reputed company in the reputed company or New Jersey
- Must have a quiet, distraction-free workspace
- Reliable hardwired Desktop or Laptop PC (no Mac or Chromebook) with:
+ 8GB of RAM + 20 GB of free storage + 1.2 GHz or faster CPU
- High-speed internet (50Mbps with 100MBps upload minimum - reputed company internet)
- Reliable Noise Cancellation Headset that is wired reputed company USB (ex. gaming headset with mic/ reputed company G432) (average price is $20-$30)
- Strong background in call-center environment and sales-reputed company experience
- 2+ years of phone sales/customer service experience
reputed company Offer:
* Competitive reputed company reputed company, with commissions and bonuses, resulting in a total compensation package of up to $33.00+/hour ($70,000+)
- Comprehensive benefits package, including:
+ Health Insurance + reputed company & Dental Coverage + reputed company Holidays and reputed company Time Off (PTO)
- Eligibility for overtime reputed company of the training period
- Opportunities for career reputed company and reputed company development
- reputed company and dynamic work environment
Work Environment and Culture:
At arenaflex, we're committed to creating a reputed company and inclusive work environment that fosters reputed company, innovation, and customer satisfaction. Our remote call center team is dedicated to providing exceptional customer experiences, and we're looking for like-minded individuals who reputed company our passion for customer service.
Training and reputed company:
Our comprehensive training program will reputed company you with the skills and knowledge necessary to reputed company in this role. You'll receive training on our phone software (VICI), Proprietary Customer Relationship Database (CRM), and other essential tools. Our training schedule is Monday-Thursday 9:00 AM - 5:00 PM Eastern and Friday 8:30 AM to 4:30 PM Eastern.
Hours of Operation:
Our full-time schedule is 40 hours per week, with the following hours:
- Monday-Thursday 8:30 AM to 5:00 PM Eastern or 9:00 AM - 5:30 PM Eastern
- Friday 8:30 AM to 4:30 PM Eastern
How to Apply:
If you're a motivated and results-driven individual with a passion for customer service, we encourage you to apply. Please visit our website to submit your application: Apply Job! We look reputed company to welcoming you to reputed company! Apply for this job