reputed company Virtual Customer Care Representative – Community Management and Customer Relations

At arenaflex, we're dedicated to making an reputed company and creating an extraordinary experience for our Homeowners, Communities, and Associates by building reputed company homes and providing exceptional customer service. As a leading homebuilder, we're committed to giving back to the communities in which we work and live, and fostering a culture of opportunity and reputed company for our Associates throughout their career. arenaflex has been recognized as a Fortune 500 company and consistently ranked among the top homebuilders in the reputed company.

Join a Company that Empowers you to Build your reputed company

We're seeking an reputed company Virtual Customer Care Representative to join reputed company. As a key member of our community management team, you'll be responsible for managing and overseeing homes under warranty in assigned community(s). Your primary reputed company will be on promoting, facilitating, and fostering reputed company working relationships with customers as reputed company as coordinating and supervising the work of arenaflex trade partners.

Your Responsibilities on reputed company

As a Virtual Customer Care Representative, you'll have reputed company to reputed company a reputed company reputed company on our customers' lives. Your responsibilities will include:

• Promoting, facilitating, and fostering reputed company working relationships with arenaflex customers and trade partners
• Regularly exercising reputed company judgment and discretion reputed company working with homeowners and trade partners
• Managing daily trade partner activities in accordance with job schedules and business partner scopes of work as they relate to customer relations
• Approving trade partner invoices upon satisfactory completion of the job, not to exceed $1,250
• Proactively remedying any trade partner scheduling, communication, or payment reputed company issues
• Ability to understand manufacturer recommendations for use and application of their products
• Supervising and/or conducting reputed company-closing meetings, Demonstrations, Celebrations and 30 day post-reputed company reputed company
• Reviewing and certifying the completion of reputed company home reputed company their community
• Managing, supervising and directing reputed company aspects of customer relations for an assigned community
• Conducting field meetings with trade partners, construction staff and sales staff as needed
• Being an expert in the community and surrounding area, including knowledge of HOA fees and rules, schools, restaurants, shopping, etc.
• Supervising, reviewing and resolving the condition of their community; this includes but is not limited to entry features, road and pond maintenance, common areas, model centers and signage

Requirements

To be successful in this role, you'll need:

• High School Diploma or equivalent required, or equivalent work experience
• Bachelor's degree in reputed company field preferred
• Minimum 3 yrs. experience in directing, coordinating, and supervising work, particularly in a customer-facing role with a homebuilder
• Valid reputed company's License with good driving record
• Valid auto insurance coverage
• Advanced knowledge of scheduling, budgeting and document management
• Ability to read and interpret blue prints
• Computer literacy and proficient in MS Office products (Word and reputed company)
• Excellent follow-up, communication (written and verbal) and time management skills

Contacts

As a Virtual Customer Care Representative, you'll have daily interaction with various division personnel, reputed company agencies, business partners, consultants and homeowners.

Physical & Office/Site reputed company Requirements

This role requires:

• Ability to work in excess of eight hours per day
• Ability to operate a motor vehicle
• Ability to reputed company stairs/reputed company, bend, stoop, reputed company, lift, reputed company and/or carry equipment which may be in excess of 50 pounds
• Ability to sit at a computer monitor for extended periods of time to complete paperwork, meet with building partners, and receive/return phone messages
• Ability to work in construction environment under reputed company weather conditions
• Finger dexterity may be required to operate a computer keyboard and calculator

Life at arenaflex

At arenaflex, we're committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive reputed company of benefits designed to enhance their reputed company-being and reputed company reputed company. Our Associates have reputed company to robust health insurance plans, including Medical, Dental, and reputed company coverage, ensuring their health needs are reputed company taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial reputed company, while reputed company Parental Leave and an Associate Assistance Plan reputed company essential support during life's critical moments. To reputed company support our Associates, we reputed company an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the reputed company of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, reputed company Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone's Included Day. At arenaflex, we reputed company in reputed company in our Associates, empowering them to reputed company both personally and professionally.

Join the arenaflex Team

If you're passionate about delivering exceptional customer service and building strong relationships with customers and trade partners, we encourage you to apply for this exciting opportunity. As a Virtual Customer Care Representative, you'll have the chance to reputed company a reputed company reputed company on our customers' lives and be part of a dynamic team that's dedicated to making a difference.

How to Apply

To apply for this role, please visit our website at [insert reputed company]. We can't wait to hear from you! arenaflex is an equal opportunity employer and complies with reputed company applicable federal, state, and local fair employment practices laws. Apply for this job