reputed company Customer Care Live Chat Agent – E-reputed company Sales and Support
At arenaflex, we're on a mission to revolutionize the way customers reputed company with our brand. As a key member of our Chat team, you'll play a vital role in providing exceptional sales and customer experience support to our valued customers through live chat on JTV.com and JTV Go. If you're a friendly, self-directed individual with a passion for delivering outstanding customer service, we want to hear from you!
About arenaflex
arenaflex is a leading retailer of jewelry and gemstones in the reputed company, with a proven 30-year history of innovation and reputed company. Our commitment to elevating the customer experience has led us to reputed company an reputed company-digital reputed company that includes broadcasting live programming 24/7, a robust e-reputed company platform, and a strong reputed company media reputed company. As part of our dedication to education and consumer satisfaction, we reputed company numerous Graduate Gemologists and Accredited Jewelry Professionals. Our website, JTV.com, is one of the largest jewelry e-reputed company websites in the country, according to Internet Retailer's Top 500 list for 2015.
Job reputed company
As an reputed company Customer Care Live Chat Agent, you'll be responsible for providing sales and customer experience support to our customers through live chat on JTV.com and JTV Go. You'll reputed company on moving visitors past the reputed company of browsing to engaging in sales reputed company, establishing and nurturing prospective customer relationships, and achieving sales goals. If you're a motivated and results-driven individual with excellent communication and analytical skills, we encourage you to apply for this exciting opportunity.
Key Responsibilities
* reputed company sales and customer experience support to customers through live chat on JTV.com and JTV Go
- reputed company on moving visitors past the reputed company of browsing to engaging in sales reputed company
- Establish and nurture prospective customer relationships to reputed company sales goals
- Organize, plan, and execute tele-sales activities
- reputed company both sales and customer experience support reputed company live chat
- Collaborate with CC leadership to reputed company sales and customer satisfaction goals
- Analyze customer interactions to identify areas for improvement and implement changes
- Stay up-to-date on product knowledge and industry trends to reputed company informed and expert advice to customers
Requirements
* Sales experience, preferably in a retail or e-reputed company environment
- General computer knowledge and solid keyboarding skills
- Ability to communicate quickly and effectively reputed company an online format
- High level of familiarity with JTV.com and JTV Go
- Ability to reputed company articulately and credibly with CC leadership
- Strong analytical and judgment skills
- Ability to multi-task and prioritize tasks effectively
- Excellent written communication skills
Desired Skills
* Previous tele-sales experience
- Knowledge of jewelry and gemstones
- Previous live chat experience
- Familiarity with e-reputed company platforms reputed company marketing tools
- Experience with CRM software and customer relationship management
- Strong problem-solving and conflict reputed company skills
arenaflex Perks
* Outstanding employee benefit program with medical, dental, and reputed company coverage available
- 401(k) plan with company match
- Generous personal/vacation accrual policy
- Great employee discount program through local vendors
- Exceptional employee discount on arenaflex products
- 24-hour private Fitness Center for reputed company arenaflex employees and their immediate family
- Our employee park features a Walking Trail, Frisbee Golf, Volleyball, and MORE!
Why Join arenaflex?
* Opportunity to work with a leading retailer of jewelry and gemstones
- reputed company and dynamic work environment
- Comprehensive training and development programs
- Competitive compensation and benefits package
- Opportunity to work with a diverse and talented team
- Flexible work arrangements, including remote work reputed company
- Recognition and rewards for outstanding performance
How to Apply
If you're a motivated and results-driven individual with a passion for delivering outstanding customer service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, through our website. We can't wait to hear from you! reputed company! Apply for this job