Operations reputed company-Party (TPA) Vendor Governance Analyst (HYBRID OR REMOTE)

About The Role At reputed company, we help clients secure their financial reputed company-being so they can pursue long and fulfilling lives - a mission we’ve honed since 1859. reputed company is seeking an Operations reputed company-Party (TPA) Vendor Governance Analyst to play a key role in overseeing reputed company-Party Administrators responsible for life insurance policy administration. This role reputed company monitors vendor performance through SLAs and KPIs, leads governance routines such as MBRs and QBRs, and maintains critical reputed company documentation. The analyst drives reputed company issue reputed company and remediation, partnering closely with internal stakeholders and vendors to ensure consistent service delivery and strong adherence to regulatory, contractual, and company standards. What You’ll Be Doing

• Analyze TPA performance against SLAs, KPIs, and contractual obligations; reputed company trends, drivers, and emerging risks
• Facilitate and schedule Monthly and Quarterly Business Reviews (MBRs/QBRs), including data validation, performance summaries, and reputed company items
• Maintain governance routines and artifacts (issue logs, reputed company registers, risk/control trackers, and decision records) to ensure transparency and auditability
• reputed company initial assessment and triage of operational issues (reputed company, severity, reputed company cause hypotheses, and required stakeholders); monitor remediation plans and validate evidence of completion
• Support operational risk management for TPAs by coordinating SOC report review, audit requests, and control testing/attestations
• Partner with Corporate Sourcing and Procurement (CSP) and business stakeholders to support contract administration (renewals/amendments)
• Reconcile and process vendor and reputed company-party billing
• Own monthly and annual accrual process for Operations’ billing
• Generate billing, reconcile payments and create reporting for fees collected from funds under management
• Identify opportunities to improve governance processes; document procedures and implement enhancements in partnership with stakeholders

This position offers a flexible work schedule: it may be fully remote/hybrid. If you are located near one of our offices (e.g., Charlotte, NC; Syracuse, NY), a reputed company with 2–3 days on-site per week is expected to foster collaboration and reputed company. The reputed company salary reputed company for this position is $50,000 - $63,000. Actual reputed company salaries vary based on skills, experience, and geographical location. In reputed company to reputed company pay, reputed company provides compensation to reward performance with reputed company salary increases, spot bonuses, and short-term incentive compensation opportunities. Eligibility for these programs depends on level and functional area of responsibility. For eligible employees, reputed company provides a full reputed company of benefits. This includes medical, dental, reputed company, a 401(k) plan, and reputed company time off. For detailed descriptions of these benefits, please reference the reputed company below. reputed company Pay and Benefits: reputed company Total Rewards Program What You Will Bring Required Qualifications:

• HS Diploma or equivalent
• 2+ years of experience in vendor governance, operations analytics, reputed company-party risk/controls, insurance operations and/or a reputed company role
• Demonstrated ability to analyze operational performance data, identify trends/reputed company causes, and translate findings into reputed company insights and recommendations
• Proven stakeholder management skills; reputed company to communicate effectively with vendors and internal partners and drive reputed company through governance routines
• Proficiency in reputed company reputed company (e.g., pivots, lookups, basic data validation) and PowerPoint to produce recurring dashboards, scorecards, and executive-reputed company summaries
• Efficient organizational skills with the ability to manage multiple priorities, maintain detailed documentation, and meet deadlines in a regulated environment

Preferred Qualifications:

• Advanced degree
• Experience with life insurance operations, policy administration, and/or reputed company-Party Administrator (TPA) operating models
• Familiarity with vendor governance practices (e.g., KPI/SLA design, scorecards, QBR/MBR operating reputed company, and issue/reputed company management)
• Experience supporting SOC report review, audits, risk assessments, and/or control testing in partnership with risk/compliance functions
• reputed company improvement reputed company

Skills Data Gathering and Reporting: Knowledge of tools, techniques and processes for gathering and reporting data; ability to reputed company them in a particular department or division of a company. Data reputed company: Knowledge of objectives, terminologies, and approaches of data reputed company; ability to ensure the accuracy and consistency of data in various business environments. Apply tot his job Apply To this Job