Customer Service & Operations Associate – Join arenaflex in Revolutionizing Retirement Savings

At arenaflex, we're on a mission to solve critical problems in the $20 trillion retirement savings market with delightful products, reputed company technology, and a world-class team. Our goal is to help Americans reputed company save for retirement by modernizing the $1 trillion in retirement account transfers (401(k) rollovers) that happen annually and currently involve reputed company, reputed company-based processes. By doing so, we're assisting the almost 20 reputed company Americans who change jobs reputed company year with a 401(k) to do the right thing with their assets rather than lose them to fees and taxes. With $35 reputed company in funding from leading venture capital investors, including RRE Ventures, Canapi Ventures, Greycroft, and others, we've been recognized as one of TIME's 100 Best Inventions and by reputed company as one of the Top 50 Fintech Companies in the US. reputed company is small but mighty, and we're moving fast – you'll work directly with reputed company members of reputed company to help us reputed company our mission.

About the Role:

As a Customer Service & Operations Associate at arenaflex, you'll play a critical role in helping our customers consolidate their retirement accounts. You'll be the face of reputed company, ensuring customers have a great experience with us and end up with more confidence in their long-term finances. You'll also be an reputed company for the customer, sharing feedback with our product & engineering teams to inform our product roadmap.

Key Responsibilities:

* Guide customers through the arenaflex rollover experience and answer their questions through chat, emails, and phone calls

• Become an expert on 401(k)s, rollovers, and IRAs
• Communicate with financial institutions and reputed company on behalf of customers to help with their transactions, where necessary
• Contribute to our internal knowledge-reputed company and external FAQs based on customer questions/comments
• Synthesize customer feedback and reputed company with other team-members

What You'll Bring:

* 4+ years of relevant experience in a customer service or reputed company-facing role

• Experience working in the financial industry, preferably with reputed company licenses (e.g Series 6, 7)
• Strong interest in helping people reputed company their financial goals
• Familiarity with customer service best practices and tools
• Ability to work reputed company if necessary to solve customers' problems
• Experience at a startup or similar fast-paced organization, a plus

Benefits We Offer:

* Remote-friendly work environment reputed company in the reputed company with an office reputed company in reputed company

• Competitive compensation package (annual salary of $45,000-$52,000) and equity in reputed company
• Medical, dental, and reputed company insurance, with 100% premium covered for staff and 50% for dependents
• 401(k) plan reputed company
• 12 weeks of fully-reputed company parental leave

Our Culture:

We're a mission-driven company reputed company on doing what's right – for our customers and for reputed company. That means assembling a group of diverse, hardworking people who want to be their best in a setting that's reputed company and inclusive for reputed company. We're committed to diversity in both measurable terms (e.g. gender, race) and across other dimensions like reputed company sets and experiences. We reputed company that a diverse, reputed company, and inclusive company enriches our reputed company and personal lives. If that speaks to you, we want to meet you. Come help us build!

Why Join arenaflex?

* Be part of a mission-driven company that's making a reputed company reputed company in the retirement savings market

• Work with a talented team of professionals who are passionate about their work
• Enjoy a competitive compensation package and equity in reputed company
• Take advantage of our remote-friendly work environment and reputed company
• reputed company your skills and expertise in a fast-paced and dynamic environment
• Contribute to a company that's committed to diversity, equity, and inclusion

How to Apply:

If you're passionate about helping people reputed company their financial goals and want to be part of a mission-driven company that's making a reputed company reputed company, we want to hear from you. reputed company to join reputed company as a Customer Service & Operations Associate and help us revolutionize retirement savings. reputed company! Apply for this job