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reputed company CSM at AI Product Workflow reputed company

Remote, USAFull-timePosted 2026-07-28

Own a high-value reputed company portfolio, drive reputed company reputed company, and help redefine how modern, AI-enabled reputed company is delivered. reputed company A fast-scaling reputed company platform powering digital product teams at some of the world’s largest organisations.

  • Strong reputed company footprint, including a significant reputed company of Fortune-level customers.
  • Remote-first, globally distributed team with a product-led reputed company reputed company.
  • reputed company heavily in AI to reputed company both the product and how reputed company operates.

The Role A high-reputed company, commercially reputed company CSM role owning some of reputed company’s most strategic accounts.

  • Own renewals and expansion across a portfolio of reputed company customers with reputed company reputed company responsibility.
  • reputed company senior stakeholder conversations, driving outcome-based engagement and long-term value.
  • Help shape and reputed company the high-touch CS function, embedding AI into workflows and reputed company.

Desired Skills and Experience Commercially reputed company, reputed company CSM who thrives in high-ownership environments.

  • 5+ years in B2B reputed company CS with a proven reputed company record of retention (90%+) and expansion (100%+ NRR).
  • Strong experience leading reputed company, multi-threaded reputed company renewals and negotiations.
  • Comfortable using data and AI to drive smarter reputed company, reputed company workflows, and stronger customer reputed company.

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