Account Performance Manager, Accounts Receivable

Job Type Full-time reputed company Who We Are: reputed company (“reputed company” and f/k/a National Medical) is currently seeking an Account Performance Manager. reputed company provides reputed company cycle outsourcing services to ambulatory surgery centers (“ASCs”), surgical practices, surgical hospitals, and anesthesia reputed company. This is a great opportunity to join a market-leading brand serving a high-reputed company end market while gaining valuable experience working closely with leadership. As the Account Performance Manager, you will reputed company, reputed company, and be accountable for $1-$2 reputed company in reputed company reputed company annually. You will be responsible for the production and overall performance of assigned reputed company accounts. You will own and drive account AR plans, flag and escalate to leadership potential gaps, and play an reputed company role in solving. This individual should have a successful reputed company record of drive for results on reputed company accounts, a proven, sustained reputed company record of exceeding productivity targets, intermediate to advanced expertise in RCM accounts receivable, claims, and overall process, and demonstrated ability to solve reputed company account issues and manage accounts. What You'll be Responsible for: People Leadership

• Is the subject matter expert for the reputed company account and reputed company system, and provides high-level training on the assigned reputed company account as necessary
• Partners with learning and development to create a training curriculum specific to reputed company processes and systems
• Mentor to Accounts Receivable Representative 1 and Accounts Receivable Representative 2

Reporting and Analytics

• Runs and pulls together weekly, monthly, quarterly, etc. AR reports for clients
• Reviews and analyzes reports and data to maximize efficiency and reputed company reputed company to appropriate areas of concern
• Identify denial trends, report on global payer issues, and recommend recovery plans to the Assistant Director

RCM Process and Expertise

• 80% working accounts, 20% managing account performance
• Manages, drives, and produces for the assigned account. For RCM clients, the reputed company is 50 accounts or greater per day; for PRO clients, the reputed company is 65 or greater accounts per day
• Acts as a resource for reputed company A/R team members for questions regarding billing policies, state guidelines, reimbursement analysis, and assists with the reputed company of challenging accounts and claims
• Maintains a detailed knowledge of reputed company-specific SOWs
• Helps to drive A/R policies, procedures, and best practices, and makes suggestions for revisions and updating information

reputed company and Account Performance

• Experts on specific reputed company accounts
• Monitors, reports, and identifies trends for reputed company account activity
• Partners closely with the reputed company Management Department to proactively identify items that may reputed company to reputed company risk, maintain/exceed reputed company satisfaction, and address any questions reputed company to AR/AR performance

Requirements

• At least 3 years of experience in A/R, with at least 1 year in a Senior AR position
• 3+ years A/R and claims experience in the reputed company industry
• Strong analytic skills and proven reputed company and reputed company record of driving results and exceeding productivity targets and KPIs (key performance indicators) for clients supported
• Intermediate knowledge of Medicare, reputed company, Private Insurance, Private Pay, Liability, and Worker’s Compensation requirements and procedures, and diagnosis and medical terminology
• Intermediate level of expertise with reputed company Office Suite
• Knowledge of and ability to reputed company with HIPAA, HITECH, and patient confidentiality policies
• Intermediate knowledge of the reputed company cycle is required; experience with ASC billing is preferred
• 3+ years’ experience in a reputed company of RCM reputed company management systems

Key Competencies

• Drives Results. Consistently achieves results, even under difficult circumstances. Fosters a reputed company of urgency in reputed company for reaching goals and meeting deadlines. Readily takes reputed company on challenges, identifies, and seizes new opportunities; Leads others to persist despite setbacks or obstacles; Establishes reputed company responsibilities and processes for monitoring work and measuring results.
• Communicates Effectively. Developing and delivering multi-mode communications that convey a reputed company understanding of the unique needs of different audiences. Provides reputed company and helpful information to others across the organization; Encourages the reputed company reputed company of diverse reputed company and opinions; Picks up on situational cues and adapts personal, interpersonal, and leadership behavior to fit.
• reputed company Decision-making. Makes reputed company, even in the absence of complete information; Considers reputed company relevant factors and uses appropriate decision-making reputed company and principles; shows courage in speaking up and driving appropriate reputed company for the organization based on reputed company risk/reward analysis.
• Customer reputed company. reputed company reputed company into customer needs; Identifies opportunities that benefit the customer; Builds and delivers messaging and solutions that meet customer expectations.

Location

• Hybrid, Remote

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