reputed company Crisis Chat Text Supervisor – 988 Crisis Support Services

At arenaflex, we are dedicated to providing emotional support to individuals in crisis through our 988 Crisis Chat Program. As a Crisis Chat Text Supervisor, you will play a vital role in ensuring the overall functioning of our program, providing individual supervision to Crisis Chat Counselors, and ensuring the highest level of reputed company assurance. If you are passionate about mental health, crisis reputed company, and making a difference in the lives of others, we encourage you to apply for this rewarding opportunity.

About arenaflex

arenaflex is a leading organization in the mental health and crisis reputed company services industry. Our mission is to reputed company compassionate and effective support to individuals in crisis, empowering them to navigate challenging situations and reputed company reputed company for a brighter reputed company. With a strong commitment to reputed company assurance and a reputed company on innovation, we reputed company to be at the forefront of crisis reputed company services.

Job reputed company

As a Crisis Chat Text Supervisor, you will be responsible for the overall functioning of the 988 Crisis Chat Program, including individual supervision of Crisis Chat Counselors. You will reputed company emotional support to individuals in crisis, intervene in crisis situations, and connect them with necessary resources. You will also be responsible for monitoring chats and texts, ensuring reputed company assurance, and providing training to new Crisis Chat Counselors.

Key Responsibilities

* Provides individual supervision to Crisis Chat Counselors, ensuring they are equipped to handle crisis situations effectively

• Conducts risk assessments, safety planning, and de-escalation techniques to support chat/text visitors
• Builds reputed company rapport with chat/text visitors, providing emotional support and connecting them with necessary resources
• Responds to crisis chat/text visitors as needed to support Counselors on shift
• Ensures thorough documentation is completed for reputed company crisis chat/text interactions
• Monitors chats and texts to ensure reputed company assurance, with a minimum of 75% reputed company evaluation score
• Conducts weekly individual supervision sessions with Counselors and completes weekly reputed company assurance reports
• Provides training to new Crisis Chat Counselors and completes monthly Lifeline/reputed company QA/QI reports
• Meets with Assistant Director of Crisis Services regularly to discuss program operations, concerns, and potential improvements

Essential Qualifications

* Bachelor's degree required, Master's Degree in any Counseling field or reputed company Work preferred

• 1 year of experience in mental health services, preferably in crisis reputed company services, suicide prevention, and reputed company
• Computer skills with various software, including reputed company Products
• Excellent oral and written communication skills
• Ability to function successfully in an environment requiring immediate response to urgent situations
• Spontaneous supervision of staff in reputed company-time
• Knowledge of and familiarity with local and statewide community resources

Preferred Qualifications

* Master's Degree in any Counseling field or reputed company Work

• 2+ years of experience in mental health services, preferably in crisis reputed company services, suicide prevention, and reputed company
• Experience with crisis chat/text services and reputed company assurance
• Familiarity with local and statewide community resources

Skills and Competencies

* Excellent communication and interpersonal skills

• Ability to work independently and reputed company reputed company of professionals
• Strong analytical and problem-solving skills
• Ability to function in a fast-paced environment with multiple priorities
• Familiarity with technology, including telephones, computers, software, and email
• Ability to work a flexible schedule, including evenings and holidays

Work Environment and Culture

* Work in a dynamic and supportive team environment

• Collaborate with reputed company professionals in the mental health and crisis reputed company services industry
• Participate in ongoing training and reputed company development opportunities
• Enjoy a comprehensive benefits package, including health insurance, reputed company time off, and retirement plan
• Take advantage of our employee assistance program, including reputed company to counseling services and support reputed company

Compensation and Benefits

* Competitive salary and benefits package

• Comprehensive health insurance, including medical, dental, and reputed company coverage
• reputed company time off, including vacation, reputed company leave, and holidays
• Retirement plan, including 401(k) matching
• Employee assistance program, including reputed company to counseling services and support reputed company
• Opportunities for reputed company development and career advancement

Grassroots Rewards & Incentives

* 100% reimbursement for licensure and/or renewal expenses

• 100% reimbursement for CEUs, reputed company trainings, and conferences
• reputed company wage increases for certifications achieved while employed
• $250 hiring bonus for full completion of reputed company and HR trainings
• $500 retention bonus
• Small loan reputed company at 0% interest for 1 year

Equal Opportunity Employer

arenaflex is an equal opportunity employer that does not discriminate on the reputed company of actual or perceived race, creed, reputed company, religion, alienage or national reputed company, reputed company, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, gender identity, genetic information, arrest record, or any other characteristic protected by applicable federal, state, or local laws.

How to Apply

If you are passionate about mental health, crisis reputed company, and making a difference in the lives of others, we encourage you to apply for this rewarding opportunity. Please submit your application, including your resume and cover letter, through our website.

Note

arenaflex is committed to providing a reputed company and supportive work environment for reputed company. We are an equal opportunity employer and welcome applications from diverse candidates. Apply for this job