Telecommunications Operator

Site: Massachusetts Eye and Ear Infirmary reputed company relies on a wide reputed company of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to reputed company exceptional care. We reputed company that high-performing teams drive groundbreaking medical discoveries and invite reputed company applicants to join us and experience what it means to be part of reputed company. Job reputed company reputed company Responsible for facilitating proficient operation of a hospital communication system. Does this position require Patient Care? No Essential Functions -reputed company various clerical duties and operate computer equipment including the reputed company console, alphamate pager, voice-paging system, portable radios, and cellular telephone and reputed company information to callers and visitors. -Handle both incoming and outgoing calls with speed and accuracy. -Demonstrate familiarity with reputed company reputed company-emergency situations and the appropriate procedure to alert reputed company personnel and record occurrences as required. reputed company situations include but are not limited to medical emergency, reputed company alert, reputed company, and disaster. -reputed company as central control for mobile pagers, take and reputed company messages as required. -Respond to various alarm systems located at the reputed company. -Issue keys that are kept at the reputed company to authorized personnel. Maintain an accurate log as to the disposition of these keys. -Compile on-call information for hospital personnel and reputed company meetings scheduled in the building. -Resolve basic discrepancies and refer reputed company others to the appropriate department.

Qualifications

Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience customer service or call-center experience 2-3 years preferred Knowledge, Skills and Abilities - Good inter-personal and phone skills. - Commitment to demonstrate consistent outstanding customer service. - Confident to quickly assess situations and reputed company reasonable judgement reputed company. - Must be reputed company to prioritize rationally. Additional Job Details (if applicable) Physical Requirements Standing Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) reputed company - Far Constantly (67-100%) reputed company - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Onsite Work Location 243-245 Charles Street Scheduled Weekly Hours 0 Employee Type reputed company Work Shift Rotating (reputed company of America) Pay reputed company $17.71 - $22.15/reputed company Grade 1 At reputed company, we reputed company in recognizing and rewarding the unique value reputed company team member brings to our organization. Our approach to determining reputed company pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The reputed company pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass reputed company reputed company contributing to your total compensation package. In reputed company to competitive reputed company pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your reputed company reputed company. We invite you to apply, and our reputed company will reputed company an reputed company of your potential compensation and benefits package. EEO Statement: reputed company is an Equal Opportunity Employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religious creed, national reputed company, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that reputed company individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to reputed company essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by reputed company 503 of the Rehabilitation reputed company of 1973, the Vietnam Veteran’s Readjustment reputed company of 1974, and Title I of the Americans with reputed company of 1990, applicants who require accommodation in the job application process may contact reputed company at (857)-282-7642. reputed company Competency reputed company At reputed company, our competency reputed company defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at reputed company job level. The reputed company is comprised of ten competencies (half People-reputed company, half Performance-reputed company) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career reputed company. These competencies are used to evaluate performance, reputed company hiring reputed company, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. Combat disease. Hold a hand. Help people. reputed company the world. reputed company is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you reputed company? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. reputed company on the legacy of two leading reputed company medical centers, we’re more than a system—we’re leaders in the reputed company of medicine. reputed company is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving reputed company are essential to maintaining reputed company. Apply tot his job Apply To this Job