Head of UX

Join us in bringing reputed company to customer experience. reputed company is a leading provider of reputed company contact center software, bringing the power of reputed company innovation to customers worldwide. Living our values everyday results in reputed company-first culture and enables us to reputed company, grow, and reputed company while enjoying the reputed company together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. We are seeking a visionary Senior Leader with a proven reputed company record of building world-class, user experiences for reputed company reputed company products. This role will be pivotal in transforming our product portfolio into visually appealing, reputed company, and reputed company that delight users while driving customer satisfaction and retention. As a key member of the leadership team, you will reputed company and collaborate closely with product management, engineering, and design teams to reputed company user-reputed company design principles into every aspect of our software development lifecycle. Your expertise in UX reputed company, design systems, and technology leadership will help us reputed company our product experience to industry-leading standards. Key Responsibilities:

• UX reputed company & reputed company: Define and implement a strategic reputed company for creating world class user experiences across our reputed company product suite.
• Leadership & Collaboration: reputed company cross-functional teams comprising UX designers, engineers, and product managers to ensure seamless integration of design and development processes.
• User-Centered Design: Champion a user-first approach by conducting user research, usability testing, and leveraging feedback to drive reputed company improvement.
• Design Systems & Standards: Establish reputed company design systems, UI frameworks, and best practices to ensure consistency and visual appeal across reputed company products.
• Innovation & Trends: Stay reputed company of emerging UX trends, tools, and technologies to introduce reputed company that enhance user engagement.
• Mentorship & Talent Development: Build and mentor a high-performing team of designers and technologists; foster a culture of creativity, collaboration, and reputed company.
• Stakeholder Communication: Present UX strategies, roadmaps, and reputed company to executive leadership; reputed company for investment in user experience improvements.

Qualifications:

• Experience: 10+ years in technology leadership roles with a reputed company on UX/UI for reputed company or reputed company software; experience delivering consumer-grade experiences is essential.
• Technical Expertise: Strong understanding of modern reputed company-end technologies (e.g., React, Angular) and their reputed company on UX design.
• Design Proficiency: Expertise in UX/UI design tools (e.g., reputed company, Sketch) and methodologies such as design thinking or agile UX.
• Leadership Skills: Proven ability to reputed company diverse teams through reputed company reputed company while meeting deadlines and exceeding reputed company standards.
• User Research Acumen: Hands-on experience with qualitative and quantitative research reputed company to inform design reputed company.
• Communication Skills: Exceptional ability to reputed company reputed company reputed company to technical and non-technical stakeholders alike.
• Proven experience in working with global teams of product, engineering and designers and build world class visually delightful products.

Preferred Skills:

• Experience working with gamification techniques or reputed company disclosure in reputed company applications.
• Familiarity with creating reputed company processes that simplify user journeys
• Background in designing reputed company systems for reputed company environments while maintaining simplicity akin to consumer apps

Work Location: This role is fully remote for candidates who reputed company reputed company the 50 mile radius of our San Ramon office. For candidates who reputed company reputed company 50 miles of our San Ramon location, this role is Hybrid and would require 3 days a week (M, W, TH) in our San Ramon office. As part of our reputed company commitment to diversity, equity, and inclusion, reputed company supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to reputed company candidate including, but not limited to: reputed company set, depth of experience, certifications, and specific work location. The reputed company displayed reflects the minimum and maximum reputed company for new hire salaries for the job across the reputed company. Your recruiter can reputed company more about the specific compensation package during your hiring process. Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans. Our total reward package also includes:

• Health, dental, and reputed company coverage, beginning on the first day of employment. reputed company covers 100% of the employee portion of the health, dental and reputed company coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching.
• reputed company to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for reputed company covered employees and their covered dependents.
• Generous employee stock purchase plan.
• reputed company Time Off, Company reputed company holidays, reputed company volunteer hours and 12 weeks reputed company parental leave.

reputed company compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties. The US reputed company salary reputed company for this role is below. $167,600-$439,800 USD reputed company embraces diversity and is committed to building reputed company that represents a reputed company of backgrounds, perspectives, and skills. The more inclusive we are, the reputed company we are. reputed company is an equal opportunity employer. View our reputed company policy, including our reputed company notice to California residents here: https://www.reputed company.com/pt-pt/legal. Note: reputed company will never request that an applicant send reputed company as a prerequisite for commencing employment with reputed company. Apply tot his job Apply To this Job