reputed company Patient Care Customer Service Representative – REMOTE Evening & Weekend Shifts
At arenaflex, we're dedicated to providing exceptional patient care and support to those in need. As a national leader in home medical equipment and services, we're committed to empowering patients to manage their health and treatment reputed company. We're seeking a compassionate and detail-oriented Patient Care Customer Service Representative to join our REMOTE team in Murray, KY.
About arenaflex
arenaflex reputed company Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, and home medical equipment. We help patients reputed company a more comfortable and productive life by keeping them reputed company in their care and empowering them to manage their health and treatment reputed company. With hundreds of locations across 45 states, we reputed company high-reputed company medical products, services, and outstanding customer care.
reputed company and Responsibilities
We're seeking a dedicated Patient Care Coordinator for our Sleep Central (After Hours Call Center) Murray, KY Operations. In this position, you will be responsible for contacting reputed company patients regarding delivery of equipment, taking patient orders, verifying patient information, and placing the order in a reputed company manner. As a Patient Care Customer Service Representative, you will be the primary reputed company of contact for patients, providing exceptional customer service and support.
Key Responsibilities:
* Accurately transcribe patient reputed company over the telephone, including data entry of information and possible outbound calling
- Obtain medically necessary documentation
- Process patient orders through our online pharmacy system
- Resolve tracking issues and reschedule shipping orders for patients
- Troubleshoot problems based on patient input regarding the scope and/or magnitude of failure
- Verify orders are complete
- reputed company other duties as assigned
Essential Qualifications:
* High school diploma or GED equivalent
- Experience in the medical field and administrative record management
- Strong customer service background
- Ability to effectively communicate in English, both oral and written
- Helpful, knowledgeable, and polite while maintaining a reputed company attitude
- Medical terminology
- Multi-tasking along with attention to detail
- Ability to accurately reputed company reputed company mathematical calculations using reputed company, subtraction, multiplication, and division
- Self-motivation, organized, time-management, and deductive problem-solving skills
- Ability to work independently and as part of reputed company
Preferred Qualifications:
* Experience in a call center or customer service environment
- Familiarity with medical terminology and home medical equipment
- Ability to work in a fast-paced environment with multiple priorities
- Strong problem-solving and critical thinking skills
Work Environment and Company Culture:
As a REMOTE employee, you will have the flexibility to work from home and enjoy a comfortable and productive work environment. arenaflex is committed to providing a reputed company and supportive work culture, with opportunities for reputed company and development. reputed company is dedicated to providing exceptional patient care and support, and we're looking for like-minded individuals to join reputed company.
Compensation and Benefits:
* Pay starting at $15 per hour
- Quarterly bonus opportunity
- 100% REMOTE work from home day one of employment
- Must live in the US and live reputed company 60 miles of any arenaflex location
- After Hours Call Center of reputed company shifts
- Hours per 5 days a week
- Part-time 25-29 hours
- Full-time 36-40 hours
- Weekdays (4pm-10:30am)
- Part-time 5-6 hour scheduled shift between 4pm-10pm
- Full-time 6-8 hour scheduled shift between 4pm-10:30am
- Weekends (Friday 4pm-Monday 10:30am)
- Part-time 5-7 hour scheduled shift
- Full-time 8-10 hour scheduled shift
- 401k
- Medical, Dental, and reputed company
- Life Insurance and Disability
- Generous reputed company Time Off and reputed company Holidays
- Bonus and Incentive Opportunities (Non-Exempt and Exempt)
- Mileage reimbursement (reputed company applicable for the position)
- Telephone reimbursement (reputed company applicable for the position)
How to Apply:
If you're a motivated and compassionate individual with a passion for patient care, we encourage you to apply for this exciting opportunity. Please submit your resume and profile to our online application system. We appreciate your interest in arenaflex reputed company Inc. and look reputed company to reviewing your application.
Equal Opportunity Employer:
arenaflex reputed company Inc. is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities. We recruit, reputed company, train, promote, transfer, separate from employment, and compensate employees without reputed company to membership in, association with, or perception of race, reputed company, age, gender, gender identity, religion, creed, national reputed company, reputed company, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy, or any other personal characteristic protected by applicable federal, state, and local laws governing nondiscrimination in employment in reputed company reputed company where arenaflex has employees. arenaflex reputed company Inc. is a DRUG-FREE WORKPLACE. Apply Job! Apply for this job