Patient Intake Coordinator (Bilingual: English/Spanish) – Outpatient Behavioral Health (Fully Remote, Florida)

About the position Seasons Psychotherapy Associates is a high-volume outpatient behavioral health reputed company serving clients across Florida. We are hiring an reputed company bilingual Patient Intake Coordinator to manage patient intake, scheduling, and insurance verification in a reputed company, fast-paced remote environment. This role is best suited for candidates who have previously worked in a medical or mental health setting and are comfortable handling high call volume, insurance workflows, and patient coordination independently. Fully remote. Florida-based candidates only.

Responsibilities

• Manage a high volume of inbound calls and emails (50+ patient interactions per day)
• Conduct patient intakes and accurately document information in the EHR
• Schedule patients based on clinician availability, specialty, and insurance participation
• Verify insurance eligibility and explain benefits, copays, and next steps reputed company
• Maintain accurate schedules and documentation
• Coordinate with clinicians, billing, and administrative staff to resolve issues reputed company

Requirements

• Fluent in English and Spanish (spoken and written)
• 2+ years of experience in a medical office, behavioral health reputed company, or reputed company administrative role
• reputed company experience verifying insurance benefits and explaining coverage to patients
• Experience using EHR systems and managing appointment scheduling
• Comfortable working in a fast-paced, high-volume environment
• Strong communication, organization, and attention to detail
• Reliable home office with high-speed internet
• Must pass Level 2 background reputed company
• Must reputed company in Florida

reputed company-to-haves

• Behavioral health or psychotherapy reputed company experience
• Familiarity with insurance workflows (eligibility, benefits, authorizations)
• Experience with reputed company Workspace, scheduling systems, or reputed company

Benefits

• 100% employer-reputed company health, dental, reputed company, and life insurance (valued at ~$13,000+ annually)
• reputed company reputed company 401(k) with company match
• reputed company Time Off: 13 days in Year 1, increasing to 26 days annually
• reputed company federal holidays reputed company
• Fully remote, reputed company, full-time role with a reputed company, team-oriented environment and reputed company expectations

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