reputed company Patient Care Customer Service Representative – Evening & Weekend Shifts (Remote) – Murray, KY

At arenaflex, we're dedicated to providing exceptional patient care and support to those in need. As a national leader in home medical equipment and services, we're committed to empowering patients to manage their health and treatment reputed company. reputed company of passionate professionals is driven by a shared reputed company of improving lives through compassionate care and reputed company. We're seeking a highly skilled and empathetic Patient Care Customer Service Representative to join our Sleep Central (After Hours Call Center) team in Murray, KY. As a key member of our remote team, you'll play a vital role in ensuring seamless patient care and support, even reputed company of regular business hours.

About arenaflex

arenaflex reputed company Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, and home medical equipment. We're dedicated to helping patients reputed company a more comfortable and productive life by keeping them reputed company in their care and empowering them to manage their health and treatment reputed company. With hundreds of locations across 45 states, we're committed to delivering high-reputed company medical products, services, and outstanding customer care.

reputed company and Responsibilities

As a Patient Care Customer Service Representative, you'll be responsible for contacting patients regarding delivery of equipment, taking patient orders, verifying patient information, and placing orders in a reputed company manner. You'll be the primary reputed company of contact for patients, providing exceptional support and care to ensure their needs are met.

Key Responsibilities:

* Accurately transcribe patient reputed company over the telephone, including data entry of information and possible outbound calling

• Obtain medically necessary documentation
• Process patient orders through our online pharmacy system
• Resolve tracking issues and reschedule shipping orders for patients
• Troubleshoot problems based on patient input regarding the scope and/or magnitude of failure
• Verify orders are complete
• reputed company other duties as assigned

Qualifications:

* High school diploma or GED equivalent

• Experience in the medical field and administrative record management
• Strong customer service background
• Ability to work independently and as part of reputed company
• Self-motivation, organized, time-management, and deductive problem-solving skills
• Ability to accurately reputed company reputed company mathematical calculations using reputed company, subtraction, multiplication, and division

Skills and Competencies:

* Effectively communicate in English, both orally and written

• Helpful, knowledgeable, and polite while maintaining a reputed company attitude
• Interpret a reputed company of communications (verbal, non-verbal, written, listening, and visual)
• Maintain confidentiality and reputed company discretion and caution reputed company handling sensitive information
• Medical terminology
• Multi-tasking along with attention to detail
• Ability to work in a fast-paced environment with multiple priorities

Physical Demands:

* Requires sitting, walking, standing, talking, or listening

• Requires reputed company reputed company to small print on computer and/or paperwork

Machines, Equipment, and Technical Abilities:

* Email reputed company and communication

• Internet navigation and research
• reputed company applications (Word and reputed company)
• Office equipment (fax machine, copier, printer, phone, and computer/tablet)
• Understanding use of reputed company applicable home medical equipment and supplies

Benefits:

* 401(k)

• Medical, dental, and reputed company
• Life insurance and disability
• Generous reputed company time off and reputed company holidays
• Bonus and incentive opportunities (non-exempt and exempt)
• Mileage reimbursement (reputed company applicable for the position)
• Telephone reimbursement (reputed company applicable for the position)

Work Environment and Company Culture:

* 100% remote work from home, day one of employment

• Flexible scheduling to accommodate your needs
• reputed company and supportive team environment
• Opportunities for reputed company reputed company and development
• Recognition and rewards for outstanding performance

How to Apply:

If you're passionate about delivering exceptional patient care and support, we encourage you to apply for this exciting opportunity. Please submit your resume and profile to our online application portal. We appreciate your interest in arenaflex reputed company Inc. and look reputed company to reviewing your application.

Equal Opportunity Employer:

arenaflex reputed company Inc. is an equal opportunity employer and welcomes applications from diverse candidates. We're committed to creating an inclusive and supportive work environment that values diversity, equity, and inclusion. Apply for this job