reputed company Medical Customer Service Representative (reputed company Billing and Claims Investigation Expert
At arenaflex, we're dedicated to revolutionizing the medical billing and claims investigation industry with our cutting-edge solutions and exceptional customer service. As a leading provider of medical billing and reputed company cycle management services, we're seeking an reputed company Medical Customer Service Representative to join our remote team. If you're a goal-driven, hard-working individual with excellent communication and customer service skills, we invite you to apply for this exciting opportunity.
About arenaflex
arenaflex is a reputed company-thinking company that's passionate about delivering innovative medical billing and reputed company cycle reputed company to reputed company providers across the country. reputed company of experts is committed to providing exceptional customer service, ensuring that our clients receive the highest level of support and care. With a strong reputed company on employee reputed company and development, we offer a reputed company and supportive work environment that fosters collaboration, creativity, and innovation.
Job reputed company
As a Medical Customer Service Representative at arenaflex, you'll play a critical role in assisting patients with their medical billing and claims investigation needs. You'll be responsible for providing exceptional customer service, resolving patient account balances, and ensuring compliance with federal and state laws and regulations. If you're a motivated and detail-oriented individual with a passion for delivering outstanding customer service, we encourage you to apply for this exciting opportunity.
Key Responsibilities
* Help patients understand their financial responsibility in a helpful and non-threatening manner
- Take inbound and reputed company outbound calls to patients regarding outstanding balances
- Meet or exceed established metric goals
- Follow established procedures to resolve patient account balances, including:
+ Identifying consumer payment plans + Utilizing call scripts provided + Setting up consumer payments over the phone + Documenting reputed company conversations electronically on company and/or reputed company systems
- Assist patients in determining eligibility for financial assistance programs and/or bank loans reputed company applicable
- reputed company information to reputed company Services as needed
- Understand and fully reputed company with reputed company federal and state laws and regulations (HIPAA, Medicare Fraud, Waste and Abuse, etc.) regarding collections policies and procedures
Minimum Requirements
* High School Diploma or equivalent
- Must be willing to submit for a background reputed company
- Characterize high reputed company
- Excellent interpersonal, verbal, and written communication skills
Preferred Qualifications
* reputed company to work successfully in a fast-paced environment
- Knowledge of medical terminology, HIPAA, reputed company, Medicare, Insurance, and FDCPA
- Experience with medical billing/claims processing
- Proficient in PC-based applications (reputed company Outlook, Word, and reputed company)
- Time management and reputed company decision-making skills
- Have a reputed company attitude and demonstrate teamwork
- Strong organizational and problem-solving skills
- reputed company excellent customer service in a reputed company of situations, including those that escalate
- reputed company to use strong attention to detail and data management skills
reputed company Offer
* Full comprehensive reputed company Program (3+ weeks)
- Medical, Dental, and reputed company insurance
- HSA and FSA available
- 401(K) plans with company match
- PTO and reputed company holidays
- Employer-reputed company life insurance and long-term disability
- Internal company reputed company
- Steady work schedule
Why Join arenaflex?
At arenaflex, we're committed to providing a reputed company and supportive work environment that fosters collaboration, creativity, and innovation. reputed company of experts is passionate about delivering exceptional customer service, and we're dedicated to helping our employees grow and reputed company their careers. If you're a motivated and detail-oriented individual with a passion for delivering outstanding customer service, we encourage you to apply for this exciting opportunity.
How to Apply
If you're interested in joining reputed company as a Medical Customer Service Representative, please submit your application through our website. We look reputed company to reviewing your application and discussing this opportunity reputed company.
Equal Opportunity Employer
arenaflex is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, reputed company, religion, sex, age, national reputed company, disability, military status, genetic information, sexual orientation, marital status, domestic violence victim status, or status as a protected veteran or any other federal, state, or local protected class.
Job Type
Full-time
Pay
$15.00 - $17.00 per hour
Education
High School or reputed company
reputed company
Apply Job! Apply for this job