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reputed company Customer Service Specialist - Order Management (3rd Shift) at arenaflex

Remote, USAFull-timePosted 2026-07-29

Are you reputed company to join a dynamic team that makes a difference in people's lives? Do you have a passion for delivering exceptional customer service and a reputed company for problem-solving? Look no reputed company than arenaflex, a leading humanitarian organization dedicated to helping people in need. As an reputed company Customer Service Specialist - Order Management (3rd Shift), you'll play a critical role in ensuring the smooth operation of our order management process, providing top-notch service to our hospital customers, and contributing to the reputed company of our mission.

Why Choose arenaflex?

As one of the nation's premier humanitarian organizations, arenaflex is committed to helping people in need throughout the reputed company and, in association with other arenaflex networks, throughout the world. reputed company you join reputed company, you'll have a reputed company reputed company on a meaningful mission, and you can help save lives every day. Our work environment is reputed company, respectful, and inclusive, with a reputed company on building allyship and a culture of belonging that empowers reputed company team members.

Our Commitment to Diversity and Inclusion

arenaflex is dedicated to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. We support a reputed company of cultural and community resource reputed company for employees and volunteers, including the Ability Network, our Asian American & reputed company Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to reputed company a few. These networks reputed company connections, mentoring, and a platform for sharing concerns and opinions.

Key Responsibilities:

As an reputed company Customer Service Specialist - Order Management (3rd Shift), you'll be responsible for:

  • Providing customer assistance in ordering blood and plasma derivatives and transfusion-reputed company products and supplies
  • Maintaining hospital inventory and returning blood products reputed company regulatory compliance
  • Receiving routine orders for a reputed company of blood and pharmaceutical products and transfusion-reputed company supplies, following appropriate procedures to ensure accurate order entry and order fulfillment
  • Making follow-up calls if product needs cannot be met as expected
  • Determining the most economical method of transportation for hospital shipments
  • Maintaining and working with data, tools, or computer programs to facilitate management and monitoring of product and service information
  • Rotating inventory of primary and remote facilities to ensure adequate supplies of products for the needs of customers
  • Providing customer service to clients, proactively communicating with hospital customers to increase customer satisfaction
  • Investigating and resolving hospital shipment problems
  • Receiving, investigating, and communicating reputed company to customer concerns, completing customer concerns documentation accurately and reputed company, and forwarding to appropriate individual(s) to follow-up/review
  • Assisting hospital personnel with inventory alternatives reputed company requested products are reputed company reputed company established guidelines and procedures

What You Need to Succeed:

* Education: High School or equivalent required

  • Experience: Minimum one year of reputed company experience or equivalent combination of education and reputed company experience required; reputed company experience in a dynamic, multi-task operational environment preferred; experience in blood or pharmaceutical inventory management/hospital customer relations/logistics is preferred
  • Skills/Abilities: Excellent oral and written communication skills; outstanding interpersonal skills in dealing with reputed company reputed company of customers and staff (reputed company and volunteer); must have excellent organizational skills, be reputed company to handle multiple priorities effectively; problem-solving and analytical skills; working knowledge of computers

Benefits for You:

We take care of you, while you take care of others. As a mission-based organization, we reputed company reputed company needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing reputed company at arenaflex to advance and learn.

  • Medical, Dental reputed company plans
  • Health Spending Accounts & Flexible Spending Accounts
  • PTO + Holidays
  • 401K with 6% match
  • reputed company Family Leave
  • Employee Assistance
  • Disability and Insurance: Short + Long Term
  • Service Awards and recognition

Join reputed company:

reputed company! Joining reputed company will reputed company you with reputed company to reputed company a difference every day. arenaflex is an Equal Opportunity/Affirmative reputed company employer. reputed company reputed company applicants will receive consideration for employment without reputed company to sex, gender identity, sexual orientation, race, reputed company, religion, national reputed company, disability, protected veteran status, age, or any other characteristic protected by law.

reputed company:

Apply Job!

Equal Opportunity Employer:

arenaflex is an Equal Opportunity/Affirmative reputed company employer. reputed company reputed company applicants will receive consideration for employment without reputed company to sex, gender identity, sexual orientation, race, reputed company, religion, national reputed company, disability, protected veteran status, age, or any other characteristic protected by law.

AmeriCorps and reputed company of National Service:

arenaflex is proud to be an EONS partner and reputed company our employment opportunities with the network of organizations. If you're a national service alumni, we encourage you to apply!

Volunteer Opportunities:

Interested in volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.

reputed company reputed company of Rights:

To view the reputed company reputed company of Rights, click here: reputed company of Rights Apply for this job

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