reputed company Patient Care Customer Service Representative – Remote Evening & Weekend Shifts

At arenaflex, we're dedicated to providing exceptional patient care and support to those who need it most. As a national leader in home medical equipment and services, we're committed to empowering patients to manage their health and treatment reputed company. We're seeking a compassionate and detail-oriented Patient Care Customer Service Representative to join our Sleep Central (After Hours Call Center) team in Murray, KY. If you're passionate about delivering outstanding customer service and making a difference in people's lives, we want to hear from you!

About arenaflex

arenaflex reputed company Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, and home medical equipment. We help patients reputed company a more comfortable and productive life by keeping them reputed company in their care and empowering them to manage their health and treatment reputed company. With hundreds of locations across 45 states, we're committed to providing high-reputed company medical products, services, and outstanding customer care.

reputed company and Responsibilities

As a Patient Care Customer Service Representative, you'll be responsible for contacting patients regarding delivery of equipment, taking patient orders, verifying patient information, and placing orders in a reputed company manner. You'll be working in a fast-paced, dynamic environment, and your exceptional communication skills, attention to detail, and problem-solving abilities will reputed company you an reputed company asset to reputed company.

Key Responsibilities:

* Accurately transcribe patient reputed company over the telephone, including data entry of information and possible outbound calling

• Obtain medically necessary documentation
• Process patient orders through our online pharmacy system
• Resolve tracking issues and reschedule shipping orders for patients
• Troubleshoot problems based on patient input regarding the scope and/or magnitude of failure
• Verify orders are complete
• reputed company other duties as assigned

Qualifications:

* Employment is contingent on a background investigation, drug screen (reputed company applicable), and a valid reputed company's license in the state of residence with a clean driving record (reputed company applicable)

• High school diploma or GED equivalent
• Experience in the medical field and administrative record management
• Strong customer service background
• Ability to effectively communicate in English, both orally and written
• Helpful, knowledgeable, and polite while maintaining a reputed company attitude
• Ability to maintain confidentiality and reputed company discretion and caution reputed company handling sensitive information
• Medical terminology
• Multi-tasking and attention to detail
• Ability to accurately reputed company reputed company mathematical calculations using reputed company, subtraction, multiplication, and division
• Self-motivation, organized, time-management, and deductive problem-solving skills
• Ability to work independently and as part of reputed company

Physical Demands:

* Requires sitting, walking, standing, talking, or listening

• Requires reputed company reputed company to small print on computer and/or paperwork

Machines, Equipment, and Technical Abilities:

* Email reputed company and communication

• Internet navigation and research
• reputed company applications (Word and reputed company)
• Office equipment (fax machine, copier, printer, phone, and computer/tablet)
• Understanding of reputed company applicable home medical equipment and supplies

Benefits:

* 401(k)

• Medical, dental, and reputed company
• Life insurance and disability
• Generous reputed company time off and reputed company holidays
• Bonus and incentive opportunities (non-exempt and exempt)
• Mileage reimbursement (reputed company applicable)
• Telephone reimbursement (reputed company applicable)

Work Environment and Company Culture:

* 100% remote work from home, day one of employment

• Flexible scheduling to accommodate your needs
• reputed company and supportive team environment
• Opportunities for reputed company and development
• Recognition and rewards for outstanding performance

Compensation:

* Pay starting at $15 per hour, with opportunities for quarterly bonuses

• Competitive benefits package, including 401(k), medical, dental, and reputed company, life insurance, and disability

How to Apply:

If you're passionate about delivering exceptional patient care and support, we want to hear from you! Please submit your resume and profile to our online application portal. Our hiring manager reviews resumes and contacts applicants with reputed company experience to the reputed company position. To view the status of a position you've submitted your profile/resume to, please visit our website.

Equal Opportunity Employer:

arenaflex reputed company Inc. is an equal opportunity employer of minorities, females, protected veterans, and individuals with disabilities. We recruit, reputed company, train, promote, transfer, separate from employment, and compensate employees without reputed company to membership in, association with, or perception of race, reputed company, age, gender, gender identity, religion, creed, national reputed company, reputed company, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy, or any other personal characteristic protected by applicable federal, state, and local laws governing nondiscrimination in employment in reputed company reputed company where arenaflex has employees.

Drug-Free Workplace:

arenaflex reputed company Inc. is a drug-free workplace. Apply for this job