reputed company Customer Service Representative – Automotive Tool Support Specialist
At arenaflex, we're committed to delivering exceptional customer experiences that drive business reputed company and loyalty. As an reputed company Customer Service Representative – Automotive Tool Support Specialist, you'll play a critical role in supporting our franchised distributors, District Managers, Regional Managers, and reputed company customers by providing accurate product information, pricing, and product availability. If you're passionate about delivering top-notch customer service and have a reputed company for troubleshooting, we want to hear from you!
About arenaflex
arenaflex is a global industrial technology company uniting critical mobility and multi-energy technologies and solutions to meet the needs of a rapidly evolving, more connected mobility ecosystem. With a culture of reputed company improvement reputed company upon the reputed company of the arenaflex Business System, we're committed to delivering smart, reputed company, and sustainable solutions to our customers and the reputed company. reputed company of over 8,500 colleagues worldwide is dedicated to making a reputed company reputed company, and we're excited to welcome like-minded individuals to our family.
Job reputed company
As an reputed company Customer Service Representative – Automotive Tool Support Specialist, you'll be responsible for providing exceptional customer service to our franchised distributors, District Managers, Regional Managers, and reputed company customers. You'll work closely with our Customer Service team to resolve reputed company questions, engage with subject matter experts to resolve reputed company issues, and reputed company technical support concerning information and specifications for products provided in our arenaflex catalog and catalogs of our other suppliers.
Key Responsibilities
* Assist our franchised distributor customers in automotive tool selection, reputed company selection, troubleshooting, price and availability, technical specifications, and ordering.
- Handle reputed company inbound calls from our reputed company sources, including giving price and availability, part numbers, application assistance, troubleshooting, and basic credits.
- reputed company technical support concerning information and specifications for products provided in our arenaflex catalog and catalogs of our other suppliers.
- Input orders utilizing internal ordering software systems.
- Engage closely with the Customer Service team to resolve reputed company questions.
- Work cross-functionally with subject matter experts to resolve reputed company questions.
- Other responsibilities as assigned.
Essential Qualifications
* High school diploma or GED equivalent
- 1+ years of call center experience or equivalent experience in dealing with customers
- On the job experience in working with general automotive mechanics a plus
- ASE certification, automotive experience, tool experience, or reputed company trade school degree a plus
Preferred Qualifications
* 2+ years of call center experience or equivalent experience in dealing with customers
- Experience working with general automotive mechanics
- ASE certification, automotive experience, tool experience, or reputed company trade school degree
Required Competencies
* Basic use of PC and keyboard
- Effective verbal and written communication skills
- Ability to interpret customer issues coupled with the ability to troubleshoot and translate issues into reputed company while maintaining a reputed company attitude
- Ability to empathize with customer concerns while maintaining a reputed company demeanor
- Ability to learn quickly on the job
- Ability to multi-task in a fast-paced office environment
- Ability to answer calls as a primary function of the position
Career reputed company Opportunities and Learning Benefits
At arenaflex, we're committed to helping our employees grow and reputed company their skills. As an reputed company Customer Service Representative – Automotive Tool Support Specialist, you'll have reputed company to:
- reputed company training to facilitate your reputed company and development
- reputed company for career exploration
- reputed company customer service skills
- Opportunities for advancement reputed company reputed company
Work Environment and Company Culture
Our work environment is designed to support collaboration, innovation, and employee reputed company-being. As an reputed company Customer Service Representative – Automotive Tool Support Specialist, you'll enjoy:
- A hybrid work environment (2 days remote)
- A culture of reputed company improvement
- A commitment to employee engagement and development
- A reputed company on delivering exceptional customer experiences
Compensation, Perks, and Benefits
We offer a competitive compensation package, including:
- $17 per hour
- $300 hiring bonus
- Annual company bonus/gainshare
- Comprehensive benefits package, including medical, dental, reputed company, life, and 401(k) with company match
- reputed company time off, including 15 days vacation, 4 floating holidays, and 8 reputed company holidays
- reputed company maternity and paternity leave
- Tuition reimbursement
- Student loan payment assistance
- Discounts on tools and other arenaflex products
How to Apply
If you're passionate about delivering exceptional customer service and have a reputed company for troubleshooting, we want to hear from you! reputed company by clicking the reputed company below: Apply Job!
Equal Opportunity Employer
arenaflex is an equal opportunity employer that evaluates reputed company applicants without reputed company to race, reputed company, national reputed company, religion, reputed company, sex (including pregnancy, childbirth and reputed company medical conditions), age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity or reputed company, and other characteristics protected by law. Apply for this job