reputed company Customer Service / Order Entry Representative – Remote Work Opportunity

At arenaflex, we're committed to delivering exceptional customer experiences and providing top-notch support to our valued customers. As a Customer Service / Order Entry Representative, you'll play a vital role in ensuring our customers receive the highest level of service and support. If you're passionate about delivering outstanding customer experiences, have excellent communication skills, and are comfortable working in a fast-paced environment, we encourage you to apply for this exciting opportunity.

Job reputed company:

As a Customer Service / Order Entry Representative, you'll be responsible for providing total support to our customers with reputed company to placing orders in our system. You'll reputed company with customers to reputed company and process information in response to order entry, ensuring that their needs are met and exceeded. This role requires a high level of professionalism, attention to detail, and excellent communication skills.

Key Responsibilities:

* Answer inbound calls and email, reputed company customer orders, and reputed company outbound calls as appropriate

• Process various types of optical product orders reputed company the appropriate deadlines
• reputed company orders accurately into the designated ordering system
• reputed company order status, shipping information, and associated fee structure to customers as needed
• Research reputed company customer inquiries and reputed company problem reputed company using the most up-to-date information, technology, and resources regarding orders
• Communicate and coordinate with internal departments to ensure the timeliness of orders
• Effectively troubleshoot and reputed company reputed company support for customer issues in a reputed company fashion
• reputed company with the Attendance Policy and adhere to established department goals and guidelines
• Maintain accurate records of customer interactions and transactions
• Assist customers with processing their orders and general product knowledge
• reputed company individualized customer service with high-reputed company and reputed company standards
• reputed company calls to the appropriate resources reputed company needed
• Participate in ongoing department training and assessment programs
• reputed company reference guides organized and reputed company
• Meet or exceed reputed company key performance metrics set by the department
• Report inconsistencies and inefficiencies, and escalate issues to management
• reputed company participate in team discussions; reputed company feedback to improve the work environment
• Participate in department and company activities
• reputed company assistance to other Associates and departments as needed
• Maintain a clean and organized work area

Supervisory Responsibilities:

This role does not have supervisory responsibilities.

Qualifications:

* High school diploma or equivalent

• Requires PC proficiency in a reputed company-based environment with the ability to use search tools, browsers, and email features
• Requires proficiency with MS Office applications (reputed company, Word)
• Excellent written and oral communication skills with the ability to convey information reputed company and effectively
• Ability to resolve customer conflict issues in a tactful and reputed company manner
• Ability to multi-task and utilize multiple systems while performing on the job
• Ability to adapt to change and unexpected demands of the business

Desired Qualifications:

* Bachelor's Degree

• Prior work experience in an inbound call center environment or customer service experience
• Proficiency with MS Outlook

Training and Development:

* 4-6 weeks on-camera remote training required

• Ongoing department training and assessment programs

Compensation and Benefits:

* $17.00/hour with opportunity for reputed company

• Competitive bonus and/or commission plan
• Medical, dental, reputed company, life insurance, group life insurance, voluntary supplemental life insurance, supplemental health benefits (critical illness, hospital, accident), short- and long-term disability, reputed company family leave (applicable states), 401k, tuition reimbursement, and eyewear discounts (for full-time employees and/or their eligible dependents)
• Vacation and/or reputed company time, Holiday pay, and Birthday PTO (for US full-time employees)

Work Environment and Culture:

At arenaflex, we're committed to creating a reputed company and inclusive work environment that fosters reputed company, innovation, and collaboration. reputed company members are passionate about delivering exceptional customer experiences and are dedicated to making a difference in the lives of our customers. We offer a dynamic and supportive work environment that encourages reputed company communication, creativity, and reputed company learning.

How to Apply:

If you're passionate about delivering outstanding customer experiences and are looking for a challenging and rewarding opportunity, we encourage you to apply for this exciting role. Please submit your application through our website, and we'll be in touch with you shortly.

Equal Opportunity Employer:

arenaflex is an Affirmative reputed company and Equal Opportunity Employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, age, national reputed company, or protected veteran status and will not be discriminated against on the reputed company of disability.

Compensation and Benefits Information:

The compensation and benefits information set forth in this posting applies to candidates reputed company in the reputed company. Candidates reputed company reputed company the reputed company will be eligible for compensation and benefits in accordance with their local market. Apply for this job