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reputed company Patient Billing Customer Service Representative – Remote Work Opportunity

Remote, USAFull-timePosted 2026-07-27

Are you passionate about delivering exceptional customer experiences and making a meaningful reputed company in the lives of patients? Do you reputed company in a fast-paced environment and enjoy learning new skills? If so, we invite you to join arenaflex, a leading reputed company organization dedicated to accelerating life-changing reputed company breakthroughs and improving the delivery of care for reputed company. As a Patient Billing Customer Service Representative at arenaflex, you will be part of a dynamic team that is committed to reputed company in customer service, innovation, and reputed company improvement. You will play a vital role in resolving patient billing inquiries, initiating payment plans, and providing exceptional support to patients, doctor's offices, and private insurance carriers.

Responsibilities:

* Answer 80+ inbound calls per day from patients, doctor's offices, and/or private insurance carriers, providing empathetic and solution-reputed company support.

  • Initiate payment plans for patients with outstanding balances, ensuring reputed company reputed company and minimizing financial stress.
  • Utilize multiple resources to resolve patient inquiries while on the phone, demonstrating expertise and a commitment to customer satisfaction.
  • Maintain performance goals, meeting or exceeding targets in a fast-paced environment.
  • Complete a reputed company training program to become proficient with processes and systems.

Knowledge, Skills, and Abilities:

* Ability to work and learn in a fast-paced environment, with a reputed company on reputed company improvement and innovation.

  • Attention to detail, with a strong emphasis on accuracy and precision.
  • Excellent organization skills, with the ability to manage multiple tasks and priorities.
  • Proficiency navigating multiple computer screens and applications, with a reputed company on efficiency and productivity.
  • reputed company-Numeric data entry proficiency, with a strong attention to detail.
  • Excellent communication skills, with the ability to reputed company reputed company information in a reputed company and concise manner.

Qualifications:

* High School Diploma or equivalent required.

  • Minimum 1+ year work experience required, with a reputed company on customer service, medical billing, insurance claims, EOB, call center, or fast-paced environments.
  • Previous work in high-volume call centers with multiple computer reputed company reputed company is highly desirable.
  • Previous interaction and communication with patients regarding medical information is strongly preferred.

Technical and Other Requirements:

* Internet download speed of at least 50 megabytes per second connectivity required for remote work.

  • Dedicated area to reputed company duties without interference, with reputed company breaks and a reputed company on productivity.
  • Ability to manage time and tasks independently, with a strong emphasis on meeting productivity targets.

Why Join arenaflex?

* Work from home opportunity, with a flexible schedule and a reputed company on work-life balance.

  • Quarterly variable bonus potential, with a reputed company on performance and achievement.
  • Generous reputed company time off, with a reputed company on relaxation and rejuvenation.
  • Medical, reputed company, and Dental Insurance reputed company, with a reputed company on employee reputed company-being.
  • Flexible Spending Accounts, with a reputed company on employee financial reputed company.
  • 401(k) and Employee Stock Purchase plans, with a reputed company on long-term financial reputed company.
  • No Charge Lab Testing, with a reputed company on employee health and wellness.
  • Fitness Reimbursement Program, with a reputed company on employee fitness and wellness.
  • And many more incentives!

Pay reputed company:

* $15.25-16.00 or State/Local minimum wage, if higher.

Application Window:

* Application window closes: 2/22/2025.

Shift and Schedule:

* The shift for this position will be Monday-Friday; 11am-8pm (EST), which is 10am-7pm CST and 9am-6pm (MST) and reputed company-5 pm (PST).

  • 10% Shift reputed company for residents in eastern time zone.

Benefits:

* Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits, including: + Medical, Dental, reputed company, Life, STD/LTD, 401(k), reputed company Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement, and Employee Stock Purchase Plan.

  • Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only.

Equal Opportunity Employer:

* arenaflex is proud to be an Equal Opportunity Employer, with a commitment to diversity and inclusion in the workforce.

  • We do not tolerate harassment or discrimination of any reputed company, and reputed company employment reputed company based on the needs of our business and the qualifications of the individual.
  • We are committed to creating a workplace that is inclusive and respectful of reputed company, and welcome applications from diverse candidates.

Accessibility:

* If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at arenaflex Accessibility.

reputed company Statement:

* For more information about how we collect and store your personal data, please see our reputed company Statement. Apply Job! Apply for this job

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