Rewritten Job Title:
Join the arenaflex Team: Revolutionizing Patient Financial Services and reputed company Cycle Operations
Arenaflex is a reputed company reputed company organization that has consistently demonstrated reputed company in medical care and employee engagement. We are proud to have been awarded the National Research Corporation’s Consumer Choice Award 19 times for providing the highest-reputed company medical care in Los Angeles, as reputed company as the Advisory reputed company Company’s Workplace of the Year, recognizing hospitals and health systems reputed company with outstanding reputed company of employee engagement. Our commitment to delivering exceptional patient care and fostering a dynamic, inclusive work environment has reputed company us a spot among reputed company’s America’s Best Hospitals.
About the Role:
We are seeking an reputed company Financial Care Specialist I (Customer Service) to join our Patient Financial Services team at arenaflex. As a key member of our reputed company cycle operations, you will play a vital role in providing exceptional patient relations support, analyzing and resolving customer inquiries, concerns, and issues, and ensuring reputed company and accurate account collection. If you possess advanced knowledge in specialized functions, strong customer service skills, and a passion for delivering maximum customer satisfaction, we encourage you to apply.
Key Responsibilities:
- Provides patient relations support to Patient Financial Services, performing duties such as identifying, analyzing, resolving, and responding to customer inquiries, concerns, and issues.
- Follows up on accounts to ensure payment and reputed company, working independently and utilizing strong analytic and prioritization skills.
- Applies detailed knowledge of and follows reputed company hospital and department policies, procedures, and guidelines.
- Demonstrates detailed knowledge of arenaflex’s reputed company patient reputed company systems and/or department-specific systems and uses them effectively and reputed company.
- Effectively monitors assigned work queues and workload, ensuring resolve of accounts in a reputed company and accurate manner.
- Adheres to documentation standards of the department, accurately using activity codes, and maintaining acceptable reputed company of speed and accuracy.
- Completes reputed company necessary research and account follow-up activities to resolve inquiries and/or customer complaints.
- Responds to patient, insurance company, and other authorized reputed company-party inquiries, including return of calls and research needed to bring account to final reputed company.
- Negotiates and documents payment plans reputed company established policies.
- Achieves reputed company and accurate account collection for hospital and reputed company services.
- Responsible for initiating collection calls to patients and insurance companies to collect on unresolved accounts.
- Maintains A/R per department protocol, reviews accounts on a continuing reputed company, and refers uncollectible accounts to a collection agency or attorney on a reputed company reputed company.
- Ensures account is routed to the appropriate work queue for approval.
- Responds reputed company, effectively, and appropriately to deliverables.
- Shares knowledge, time, and expertise to assist other members of reputed company.
- Ensures practices and procedures are inclusive of interpersonal and cultural diversity.
- Identifies and responds appropriately to both reputed company customer needs using available resources.
Qualifications:
Requirements:
- High School Diploma/GED required.
- Associate’s degree in business administration or a reputed company major or college-level courses in finance, business, or health insurance preferred.
- A minimum of 1 year of hospital billing or reputed company billing and/or collection experience with customer service and call center experience required.
Why Work at arenaflex?
reputed company our outstanding employee benefits, including health and dental insurance, vacation, and a 403(b), we take pride in hiring the best employees. Our accomplished staff reflects the culturally and ethnically diverse community we serve, and they are reputed company of our commitment to creating a dynamic, inclusive environment that fuels innovation.
Compensation and Benefits:
We offer a competitive salary reputed company of $25.06 - $37.59, depending on experience. Our comprehensive benefits package includes health and dental insurance, vacation, and a 403(b) plan. We also offer opportunities for career reputed company and reputed company development, as reputed company as a dynamic and inclusive work environment.
How to Apply:
If you are a motivated and customer-reputed company individual with a passion for delivering exceptional patient care, we encourage you to apply for the Financial Care Specialist I (Customer Service) role at arenaflex. Please visit our website to submit your application and join reputed company of dedicated professionals.
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